Change Manager, dnata Cargo

Job Purpose: The Change Manager plays a key role in delivering business value
by ensuring business readiness through employee engagement and adoption. The
role supports people through changes to business processes, systems and
technology, job roles and ways of working, and culture. The role partners
internally with specialist departments, Learning and Talent, Corporate
Communications, HR etc. to develop and execute the necessary change management
initiatives. The Change Manager works with all levels of the community to
deliver change in line with the IT strategy and the IT Business Portfolio.
Change management best practice, tools and techniques. Job Accountabilities -
Develop and sustain engagement activities with the Leadership teams and staff
to create a connected Workforce. Complete understanding of business
relationships across dnata and their integration processes. - Lead, develop
and execute change programmes partnering with Leadership and Talent and HR for
specialist capability, best practice and corporate practice. Ensure continuous
development of self by embracing new procedures, technologies and processes
that support change. - Identify, develop and plan organizational learning
opportunities to support adoption, partnering with internal and external
learning development and delivery specialists and the business capability
teams. - Support the business leaders and their business partners to ensure
organizational engagement with business stakeholders on business change
initiatives and transformation programmes. Lead the support so that they are
equipped to fulfil the role of change sponsor as they help their teams through
transitions and changes to new ways of working. Develop and support
communities of change agents ensuring they become advocates and the voice of
transformation to all and feedback to the change programme. - Develop a set of
actionable and targeted business change management plans and interventions and
integrate business change activities into the portfolio as required. - Ensure
continuous engagement within their business area is maintained, learning and
adapting to what works and partnering with Corporate Communications for
specialist capability and corporate practice. - Coordinate the plan of
engagement events to ensure all activities have the right level of change
support. - Ensure change impact and mitigation is performed in accordance with
a business and organizational perception. - Manage external stories,
partnering with Corporate Communications to sustain a social media presence
within the respective industry in line with the areas strategy.
Qualifications & Experience: - Degree or Honours (‎12+‎3 or equivalent)
Experience - Information Technology. Other ‎8+ Years Knowledge/Skills -
Experience in delivering change/transformation initiatives using Organisation
change management methods in a large organisation - Exposure to a wide range
of Information Technologies and/or Airline based roles which have had a focus
on the introduction of technology to large, geographically disparate teams -
Knowledge and understanding of change management principles and methodologies
- Exceptional written and verbal communication skills - Demonstrated ability
to resolve escalated issues effectively to reduce business impact - Ability to
manage and adapt to multiple change initiatives - Outstanding ability to
facilitate dialogue and resolution of complex issues with a range of
stakeholders, including senior executives - Able to work effectively at all
levels, quickly establishing and then maintaining accountability and trust
within key stakeholders - Ability to coach and support key stakeholders at all
levels of the organization - Ability to quickly grasp new business concepts,
understand organizational issues and challenges and understand dependencies
across businesses - PROSCI certification an advantage - Key concepts of change
management, business intelligence, including data warehousing, BI applications
and analytics - Key business concepts, particularly as they relate to
commercial aviation
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.