Operations Manager - Learning & Development

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United A"rab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organisation to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day.

Overview of the role
To effectively manage team of training operations in Al-Futtaim Automotive
Talent Centre, managing the day-to-day operations including facility
management. Liaise between L&D, Finance Department, EIT, HR business partners
and the Stakeholders to ensure the L&D function is aligned and performing to
the Talent Centre's Business Model objectives. Provide recommendations to
achieve these objectives included changes in workflows, multiple sourcing
scenarios and tools, such as automating the project inventory process which is
a leading indicator of project health throughout the learning project
lifecycle.

What you will do
* Manage the Talent Centre Operational Budgets, cost controls and generate Metrics/Dashboards to stakeholders and Talent Centre GM
* Generate relevant financial information for the business units
* Define and steer subsequent improvement projects
* Maintain the daily training activities are charged back to the business to ensure net zero balance in Talent Centre cost centres
* Manage Vendors efficiently
* Ensure accurate and timely accounting of all financial transactions which will culminate in the production of various financial records
* Review and respond to all Audit queries
* Quality and completion of year end pack on time and coordination with the external and internal audits for the completion
* Manage and Maintain world class facility standards of the Talent Centre by effectively managing the 5S standards for great customer engagement experience in both UAE and overseas
* Maintain Talent Centre's world class and brand QHSE Standards in Talent Centre's product and services to meet the ISO requirements
* Oversee the training plans and schedules
* Effectively work with the respective training manager/stakeholders in scheduling, planning and communicating the Training Planner for Generic, Brand Specific and Overseas Training
* Manage all the communications for the Talent Centre in terms of email training announcements, quarterly newsletter, and intranet updates, Talent Centre's intranet portal etc
* Manage a needs Validation process and act as the interface between the Talent Centre and the business ensuring all needs are defined and responded to in an appropriate manner
* Ensure QHSE Management Systems requirement and procedures are implemented for all Talent Centre Operations
* Maintain IMI Centre documentation and update annually
* Manage all Talent Centre projects to ensure the Talent Centre is positioned as Centre of excellence
* Integrate data from 3rd party e-learning suppliers and principles into the LMS is curriculum
* Integrate learning records with SAP to ensure IDPs and learning activities are updated
* Design automotive overseas business strategy for accessing training online and tracking activities through an e-commerce solution
* Review and develop strategies around quality and compliance
* Manage relationships between the supplier and EIT

Required Skills to be successful
* Project Management
* Stakeholder Management
* Team management
* Budgets and Financial experience
* Business Acumen
* OCM (Organisational change Management)

What equips you for the role
* Minimum ‎5 Years' experience in Learning and Development, Project Management, Budgets and Financial Analysis, adult learning - design and development, with proven experience in e-learning courseware and web-based technologies
* Strong knowledge of e-learning instructional design methodologies and tools.
* Experience implementing and administrating Learning Management Systems for large global organisations
* Formal training delivery experiences a plus

We're here to provide excellent service but a little help from you can ensure
a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure
you can confidently demonstrate why this opportunity is right for you and
take the time to put together a well-crafted and personalised CV to further
boost your visibility. Our global Talent Acquisition team members are all
assigned to specific businesses to ensure that we make the best matches
between talent and opportunities. We not only consider the requisite
compatibility of skills and behaviours, but also how candidates align with our
Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves
available to you throughout the application process. We make every effort to
review and respond to every application.