Company Description
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Company Name: Binance
Job Description
Binance is the global blockchain company behind the world's largest digital
asset exchange by trading volume and users, serving a greater mission to
accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain
industry and contribute to the crypto-currency revolution that is changing the
world?
Responsibilities
* Handle high volume live chat and other online tools
* Provide accurate, valid and comprehensive information
* Follow communication procedures, guidelines, and policies
* Support other business units with customer liaison, accurately document customer requests
* Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
* Go the extra mile to engage customers
Requirements
* College degree or above
* Fluent Arabic language, advanced English speaker
* Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply
* High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
* Ability to work under pressure, strong communication skills and exceed beyond expectation
* Passionate for customer service industry and can accept to work under different work shifts
* Positive about the crypto industry
Working at Binance
* Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
* Fast moving, challenging and unique business problems
* International work environment and flat organisation
* Great career development opportunities in a growing company
* Possibility for relocation and international transfers mid-career
* Competitive salary
* Flexible working hours, Casual work attire
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Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchai…
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