AREA SALES MANAGER

Job Description & Specification:
*

• Achieve sales targets (volumes and margins) as signed off in the annual budgets and ensure profitable growth


• Ensure maximum, margins of profitability from the existing and new dealers and a close control of guarantees, payments and receivables from dealers


• Ensure all accounts are closely monitored with NO over dues


• Ensure sites rentals are renewed at least ‎2 years before expiry dates to eliminate risk and capture the highest turnover


• Monitor Top service evaluation and results


• Develop site-by-site business plan and monitor performance and corrective actions


• Liaise with SFS team to ensure SFS plans and goals are implemented with pay back commitment for each project


• Ensure proper implementation of sales promotion activities


• Follow the market and competitor activities closely


• Increase fuel and lubes sales through Network stations by following the service quality, standards and cleanliness etc


• Closely follow up the maintenance status of our stations to level up the quality of our equipment


• Ensure the company ethics and procedures are followed by the personal in their commercial and other activities


• To implement and follow up the marketing goals, mystery shopper targets & strategies for the fuel network & lubes activities


• Manage and develop Retailers and Site Staff quality and competencies


• Conduct ‎2 Dealers Forum


• Maximize exploitation fees according to ‎70/‎30 rule and pay back on investment for other modes of management


• Monitors stations performance to meet set targets for W.P, lubes & SFS24/‎7


• Watch over competitor's performance.


• Assures dealers compliance with contracts terms and articles.


• Implementing of contracts exploitation and rents


• Negotiate with Dealers to renew exploitation contracts.


• Following TOM-CARDS activity and signing contracts with dealers.


• Report and support any problems with governmental authorities.


• Closely watches over the stations image to comply with the company policies


• Ensure full Pump attendants trainings & quality control is implemented


• Implementing AFR reports (RTL + HSEQ+ STOCK CONTROL …ETC)


• Making sure of marketing & promotions activities implementations


• Apply & implement the Anti-corruption , Antitrust Compliance and Integrity Policies and Program


• Implement the required process of due diligences within the area of responsibilities


• Apply the entire ethical approach and TOTAL code of conduct values


• Comply with HSE policies & ‎12 golden rules


• Has a basic knowledge of HSE issues


• Use of stop card, report all near misses to maintain high culture of HSE reporting in Retail teams


• Comply with laws and regulation in force in Total Egypt


• Report any fraud (or attempt) or ethics potential issue to compliance officer

Aims

• Make Total the preferred service stations network


• Ensure Top Service Mystery score is in line with target defined by the affiliate


• Managing a diverse portfolio of dealers and stations with different competencies and service levels to:
  o Streamline performance
  o Align management
  o Develop a team spirit
  o Ensure regular field visits in districts to control operations and to
  support the sales force.


• Developing effective networks with other units in the organization

Profile required

• University graduate with ‎3/‎5 years of experience, BS degree in Marketing or related field would be a plus


• Fluent in English, French is a Plus.


• Basic understanding of sales principles and customer service practices


• Effective customer relations management


• Working knowledge of customer and market dynamics and requirements


• Solid communication and interpersonal skills


• Responsiveness in treating the internal and external demands.


• A friendly and energetic personality with customer service focus


• Ability to perform under pressure and address complaints in a timely manner
  - Ability to develop, plan, and implement short- and long-range goals


• Ability to make evaluative judgments.


• Ability to investigate and analyze information and draw conclusions.


• Able to identify risky situations within the context of one's activity and warns the relevant services (HSEQ, Operations)

Languages:
* English : Excellent

Job Details

Country:
EGYPT
City:
Cairo
Job Type:
Industry:
Oil & Gas / Energy / Petrochemicals,
Gender:
Salary Negotiable:
Yes
Experience:
‎8 - ‎12 Years
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