Junior IT Help Desk

؜ - ؜الجيزة ؜ -

تفاصيل الوظيفة

Job Description



  • Implement department strategy to achieve the IT station's goal

  • Perform tasks related to new IT system implementations on-site

  • Create and manage user accounts and access permissions.

  • Set up workstations for new employees (software/hardware)

  • Setup and manage local scanners and Printers

  • Support and troubleshoot hardware/software issues on

  • Workstations/Laptops ensure the latest software updates deployment.

  • Handle GCS and resolve cases daily

  • Maintain annual inventory of all IT-related assets (hardware and software)

  • Follow up with internet and telecom providers

  • Collaborate with the team to achieve its objectives

  • Self-development and skill improvement

  • Achieve set annual KPIs and develop oneself on skill gaps

  • Continuously support and address all country employee's IT issues

  • Resolve all employee Help desks within the time frame

  • Adhere to company compliance corporate policies


Job Requirements:



  • Faculty of Engineering / Computer Science or a related technical field is preferred.

  • ‎0-‎1 year experience in the same field

  • Preferred MCSE And CCNA.

  • Network and Systems troubleshooting experience is a must.

  • Flexible with rotational shifts and locations.
    Company Overview:
    Since our founding in ‎1982 we have grown to become a world leader in
    comprehensive transport and delivery solutions for business and consumers.
    Headquartered in Dubai, at the heart of the world's most dynamic commercial
    hub and on the site of historic trade routes linking east and west, commerce
    and transport are deeply embedded in Aramex's DNA. We are dedicated to
    transforming the face of trade, expanding our operations rapidly to better
    connect businesses and consumers worldwide.

ملخص الوظيفة

  • المُعلن : Aramex
  • تاريخ الإعلان : 01/10/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الجيزة
  • الراتب : -
  • الهاتف : -

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