Patient Experience Officer

؜ - ؜Kuwait City ؜ -
Advertiser's site

Job details

Job Description



  • Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment.

  • Work with healthcare team and administration to solve problems that patients may have.

  • Respond to and investigate complaints and concerns.

  • Collect data about patient care problems.

  • Implement systems and processes to improve efficiency.

  • Perform other duties related to the job ass assigned by the Direct Manager.

  • Facilitate the resolution of the patients and their families concerns with the staff and physicians.


Skills



  • Applicant must be able to work effectively with all levels of employees, including top, middle, and supervisory levels of management.

  • Applicant must be able to work independently.

  • Applicant requires basic planning, organizing, and problem-solving skills.

  • Requires analytical skills, including the ability to extract, compile and analyze data.

  • Applicant must be knowledgeable in MS Office software application such as Word, Excel, and Access.

  • They must be able to handle company information with confidentiality and discretion.


Education


Health Science Administration, Health Information Management or Quality
Management or Healthcare


Job Details


Job Location
Al Kuwait, Kuwait
Job Role
Medical, Healthcare, and Nursing
Employment Status
Full time
Employment Type
Employee


Preferred Candidate


Career Level
Mid Career
Years of Experience
Min: ‎3
Residence Location
Kuwait
Degree
Bachelor's degree

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Job Summary

  • Advertiser: Dhaman Kuwait
  • Announcement date: 05/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Kuwait City
  • Salary: -
  • Phone number: -

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