Quality Assurance Controller, dnata Airport Operations

Job Purpose: About the role As a Quality Assurance Controller, you will
provide support and guidance in the implementation and monitoring of the
Integrated Management Systems (QMS) across Airport and Cargo operations in
compliance with applicable company standards (QMS) and international standards
to ensure continual improvement. What you will do Audit Management - Conduct
comprehensive quality audits within UAE Airport and Cargo Operations to ensure
Quality, Environment, Health and Safety policy, systems, and procedures are
implemented effectively and efficiently. - Create detailed quality reports,
summarizing findings, trends, and recommendations for management review. -
Coordinate with customer airlines and other regulatory bodies in planning and
executing second party audits. Work with line and support departments to
ensure timely corrective action is taken on audit findings. Compliance
Management System - Support the line departments in reviewing and implementing
new / revised ISO, ISAGO and other standard requirements. - Oversee the
management of change activities and facilitate line departments in assessing
operational risks related to the assigned business units. - Develop and
maintain Quality Management System (QMS) procedures to drive consistent and
efficient processes across all divisions within the organization. Business
Excellence and Continual Improvement - Formulate a framework for achieving
business excellence and devise a structured strategy for systematically
rolling out these methods in collaboration with various departments within the
organization. - Work closely with the corporate team to review and implement
global standards across UAE Business. Support corporate team for outstation
audits. - Lead or participate in quality-related projects or benchmarking
exercises aimed at improving operational efficiency and customer satisfaction.
Qualifications & Experience: What you will bring to the team - At least ‎3
years of experience in a Quality Assurance - Bachelor's degree or Honours -
Experience in a similar sized international airline, ground handling company,
aviation services business or other large services sector organization. -
Preferably certified Quality, Environment and or Health & Safety Lead Auditor.
- A thorough understanding of the ISO ‎9001:2000 Quality Management Systems and
hands-on experience in using quality tools. - Exceptional team management and
motivation skills. - Understanding in setting/monitoring and assessing
operational and individual objectives Recruitment Process and Timeline dnata
Airport Operations is part of Emirates Group, an international organisation
with employees from over ‎170 nationalities, we encourage applications from
across the globe. Your application journey begins by applying via the Emirates
Careers website. Please ensure your CV is up to date for our talent
acquisition team to review your profile. If you meet the criteria of the role,
you will then be invited to complete a HireVue video interview, to share more
about your product experience and your career aspirations. If you are
shortlisted you will then be invited to interview with our hiring managers. If
you are successful, your recruiter will reach out to you with an offer and
then our Onboarding team will ensure a smooth transition to your new role at
Emirates Group
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.