Job Title: Customer Development Operation Executive
Based in Riyadh KSA
Purpose of the role
Driving excellence, efficiency and effectiveness in CD operations,
merchandising capability building and business transformation agendas, This
can be achieved by having a a talent that can handle end-to-end merchandising
in the assigned territory and ensuring the execution fundamentals/objectives
are met.
Design and maintain look and feel of all POPs in trade in line with Unilever
Perfect Store principles and guidelines (Availability/Visibility/Secondary
placement)
What You'll Do:
* Ensure best in class execution excellence in the primary and off shelves
* Managing full operational cycle in the region
* Boost On shelf availability in assigned territory and drive corrective action with CD and merchandising teams
* Optimize share of shelf in assigned territory and collaborate with CD & merchandising teams for non-compliant categories
* Landing Off Shelf Displays OTIF as per extra visibility contracts
* Build long term CD understanding and analysis and improve daily operational efficiency
* Conduct field visits & audits to evaluate execution and provide feedback with corrective actions to CD and merchandizing teams
* Ensure optimal execution guidelines for innovations (Planogram, Displays, SOS, OSA, Listing follow-up)
* Plan & execute ad hoc requests related to a variety of surveys, data collection reports and bushfires/blitz
* Provide constant & robust feedback on competitor activities and propose course of action
KPI's and Dimensions
* Customer / Channel / Category data management
* Compliance to CD fundamentals (OSA/SOS/Extra visibility/Planogram)
* Innovations
* Merchandising & execution audits
* KSA execution dashboard
Standards of Leadership in focus:
* Agility
* Passion for High Performance
* Consumer Love
* Customer centricity
Key Internal Interfaces:
* CD teams
* CD Excellence & Capability
* Customer marketing
* Customer strategy & planning
* Customer service
* KSA CD Leadership & Arabia
Relevant Experiences _ '_
* High MS Office, Power PI & technical skills in data management.
* Experience in working across multiple business teams and balancing multiple priorities
* Experience in Trade marketing/Merchandising is a must
Unilever is an organisation committed to equity, inclusion and diversity to
drive our business results and create a better future, every day, for our
diverse employees, global consumers, partners, and communities. We believe a
diverse workforce allows us to match our growth ambitions and drive inclusion
across the business. At Unilever we are interested in every individual
bringing their 'Whole Self' to work and this includes you! Thus if you require
any support or access requirements, we encourage you to advise us at the time
of your application so that we can support you through your recruitment
journey.
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