Customer Development Executive 1

Position Snapshot
Location: Cairo, Egypt
Company: Nestle Egypt
Full-time

Position Summary
Responsible to stay constantly engaged with Starbucks Branded Solutions
clients and Alshaya brand clients, as guardian of brand standards in
execution, control, quality, presentation, and overall Starbucks brand
representation. Create value so as to optimize business opportunities in the
most efficient manner leveraging on the set of resources available. Contribute
to the overall achievement of the annual sales plan through achieving
operational controls and quality. Finally, the executive will be responsible
for providing consultative support and service to existing and new Starbucks
Branded Solutions Accounts primarily PSS to ensure revenue growth quality and
profitability.

A day in the life of...
* Monitor and evaluate clients to ensure that quality standards and marketing material are met and consistent with brand guidelines.
* Coach specified accounts adapting your style and content to meet specific accounts needs.
* Conduct spot checks and brand audits to assigned accounts.
* Coordinate with Customer Development Management to schedule new and existing accounts brand visits. Coach the team to enhance their performance and improve skills on PSS execution and ensure controls in place and where required WPS locations.
* Support execution of new business won by channel team - new accounts integrated into Ledger.
* Work with Coordinators, Customer Development & other teams to provide excellent reports and stock reports and requirements, customer support, relationship management and product delivery.
* Develop best in class understanding of customer / zone including the ability to articulate Starbucks customers' own commercial goals and KPIs. Understand the value that Starbucks contributes to these goals.
* Lead effort to maximize satisfaction, retention and reference ability of customers.

What will make you successful
* Bachelor's degree or Institutional diploma.
* Preferred ‎2 years plus work experience with customer service focus - Retail operations, Hospitality, coffee knowledge a benefit.
* A valid driving license for the market recruited for.
* Ability to build strong, effective internal & external winning relationships.
* Excellent presentation & negotiation skills.

We are Nestle, the largest food and beverage company. We are ‎308,000 employees
strong driven by the purpose of enhancing the quality of life and contributing
to a healthier future. Our values are rooted in respect: respect for
ourselves, respect for others, respect for diversity and respect for our
future. With more than CHF ‎91.4 billion sales in ‎2018, we have an expansive
presence with ‎413 factories in more than ‎85 countries. We believe our people
are our most important asset, so we'll offer you a dynamic inclusive
international working environment with many opportunities across different
businesses, functions and geographies, working with diverse teams and
cultures. Want to learn more? Visit us at www.nestle.com.