Logistics Coordinator

Danzas AEI Emirates L.L.C. is a joint venture between Al Tayer Group and
DHL Global Forwarding. It 's the market leader in Freight Forwarding and
Logistics in Dubai.

The brand name is taken from the original Danzas Company, now rebranded as DHL
Global Forwarding, which was established in ‎1815 by Louis Danzas. In the UAE,
Al Tayer Group started the logistics business in ‎1989, later rebranding as
Danzas AEI Emirates. The company has grown from strength to strength to become
the leading logistics provider in Dubai and the Northern Emirates.

With a workforce of ‎1,200 DHL Certified Logistics and Freight Forwarding
experts, Danzas puts its people front and center of everything, to ensure it
attracts, develops and retains the best team, executes the best operations,
delivers the best customer experience, and creates the best results for all
its customers and partners. It offers leading transportation solutions by Air,
Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won
awards for smart freezone and clearance services. With warehouse capacity
exceeding ‎240,000 m2, no customer is too large or too small.

Connecting People. Improving Lives.

Currently, we are currently looking for a passionate and energetic Logistics
Coordinator to be based in the Business Admin. In this role, the
successful candidate will provide complete warehousing and distribution
support to the customer by effectively processing all inbound and outbound
operations within specified time frames thereby achieving profitability,
ensuring high quality standards and customer satisfaction.

Key Responsibilities:

• Receive pre-alerts, documents from the customer for inbound shipments, upload (if applicable) and update Inbound PO with required information like BOE no., etc. and inform the Floor In charge in a timely manner.


• Generate GRN, share with customer along with MDN and pictures (in case of any discrepancies i.e. Short/ Excess/ Damage) and closing of Inbound PO.


• All relevant costs for inbound shipment to be updated in tracker/ WMS for final billing.


• Ensure that inbound job file contains all the relevant documents, chargeable services and costs before forwarding the same to the Finance/ Team Leader/ Supervisor for final submission.


• Upload (if applicable) and update Outbound Order with required information. Allocate Outbound Order, Generate pick list and handover to the Floor In charge.


• Prepare Commercial Invoice, Packing List, Delivery Advice and HSCODE Summary for outbound shipments or Obtain invoice and packing list from the Customer (as per agreement with customer). Prepare Customs documentation where necessary and forward to Forwarding Agent / Customer / GSC team for processing.


• Adhere to all inspections, certifications, legalizations and special processes for shipments destined for select locations e.g. COO/ SASO/ MOH/ DM/ MOE/ IECEE etc.


• Continuously liaise with operations (AFRI/ AFRE/ OFRI/ OFRE/ RF), customer services and W&D as the case may be in order to regularly update the customer on the status of shipments and for the timely receipt of PODs.


• Provide the customer with all the details regarding the dispatch of goods like airway bill number, estimated date of dispatch/ arrival etc. once the shipment has been dispatched from the warehouse.


• All relevant costs for outbound shipment to be updated in tracker/ WMS for final billing.


• Ensure that outbound job file contains all the relevant documents, chargeable services and costs before forwarding the same to the Finance/ Team Leader/ Supervisor for final submission.


• Ensure timely closure and submission of job files to Finance for Billing.


• Ensure that the Outbound Order are closed in the system after the shipment has been dispatched from the facility.


• Prepare necessary reports on inbound & outbound status with relevant timestamps and any other reports as required by the Supervisor or customer.


• Collect and submit Exit certificates to the CDZ team within the specified time limit.


• Ensure assigned tasks (All Inbound/ outbound modes) are performed as per customer expectations and in line with agreed KPIs.


• Attend daily PD with all updates required on daily basis.


• Prioritize escalated matters and apply the right tools to ensure proper corrective actions and preventive actions are taken.


• Ensure Excellent Customer Service is provided to customers assigned.


• Constant reviewing of the assigned processes and initiates any improvement plan to reduce timelines, increase productivity, reduce wastage and eventually achieve a high level of customer's satisfaction.


• Ensure customers SWI's are in place and updated on timely manner.


• Ensure operations irregularities / failures are addressed to Team Leader/ Supervisor, escalated if necessary, to monitor the actions taken and improvement is achieved.


• Maintain good working relationship with internal and external teams.


• Ensure that all practices are in compliance with Danzas policies and procedures so that business is handled efficiently.

Job Skills, Qualifications & Experience:

• Basic Knowledge of UAE Customs and Free Zone Rules and Regulations.


• Self- motivated, Innovative, Organised, Honest and has Initiative.


• Good Time Management.


• Good Communication Skills.


• Problem Solving Skills.


• Analytical Thinking.


• Import/ Export Customs Documentation Knowledge.


• Well versed with MS Office (Mandatory) and WMS (Preferred)


• Diploma or Graduate in any discipline preferably Supply Chain/ Freight Forwarding


• ‎3-‎4 year experience in freight forwarding, supply chain, warehousing or distribution operations

We offer:
* Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
* Possible further career development
* Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.

We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~‎30,000 passionate employees


• The most efficient processes and fastest response times


• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living
Responsibility

Danzas is an equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability, veteran status, and other legally
protected characteristics.