Company Description
Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina
and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of
accommodation configurations, Avani offers the perfect base for corporate
travellers, families and long-term guests looking for contemporary comforts
and style. Wake up to dazzling views. Wander an exclusive neighbourhood.
Lounge by the rooftop pool sunning with a cocktail in hand, taking in the
ever-evolving skyline.
Job Description
As Reservations Agent you will directly support the Revenue Manager in driving
the performance of the reservations team on property. You will ensure that all
SOP's are being adhered to. You will further assist in maintaining and
improving reservations operations to ensure a high degree of accuracy in guest
reservations, maximising revenue opportunities and satisfaction of guests and
team members. You will ensure monitoring of daily arrivals for all guest
requests to be carried out and communicated to. You will be working on
inventory management, including allotments, groups blocks and rate codes in
all applicable systems. Further you will assist the Reservations Manager for
driving up- selling within the property and to ensure optimal use of all
distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels,
Regional and Corporate Sales Offices.
Qualifications
*
Familiar with the hotel operations available technology (PMS & RMS) and all
distribution channels.
* Understand the dynamics of regional & local market, local competitors and events of the destination.
Additional Information
Reporting into Revenue Manager
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