Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
To serve the needs of the business, our guests and our colleagues by
coordinating all inquiries, booking and selling of the main product of the
hotel - Rooms. Key objectives are to simultaneously maximize guest
satisfaction, and hotel revenue.
The Reservation Agent captures details from the incoming calls and coordinates
each reservation to ensure the guest's satisfaction. He or she should reflect
the quality of the hotel to our possible guest and must be a very strong in
communication skills. A positive attitude, knowledge of the hotel and
attention to details are all key requirements in Anantara Reservations
Officers.
At Anantara, we are proud to represent our hotel and our country to guests
from all over the world. We treat our guests and our colleagues with respect,
and work hard together to deliver the highest quality of service to all.
Qualifications
* With 2 years experience in a 5* hotel & resort .
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