CARGO HANDLING SUPERVISOR

Job Purpose: Plan, Supervise and monitor day to day operational, flight
planning and optimization, service compliance objectives and targets for
Cargo, Courier and Mail, in the assigned sections of Hub Operations, Cargo
Terminals and Ramp. Accountable for the planning manpower of the section,
supervision of staff, work assignment and distribution, tracking the work
progress until completion within specified time norms, handing over incomplete
work of 24x7 shifts, in order to achieve highest possible level of service
compliance, maximum space utilization and on time performance of flights,
conforming to handling ,operational, safety and security standards. JOB
ACCOUNTABILITIES: - Ensure with the help of a team of Cargo Handling
Assistants & Senior Cargo Handling Assistants productivity targets in
different sections such as Build up, Break down, Planning, Ramp, Perishable,
Quality & Tracing, Courier, Mail and Cargo Hub Control Centre are achieved. -
Create load plans for all flights based on trim and balance or aircraft for
maximum utilisation of space within specified time norms without compromising
on operational safety standards. - Give direction to Shift Duty staff for any
problems anticipated or faced in order to ensure load plan executed most
efficiently. - Issue claim tracers, conduct surveys and compile discrepancy
reports for all claims to minimise Company's liabilities. - Plan and
communicate requirements to build-up teams for Loading of Cargo products for
carriage on assigned aircraft in accordance with priorities and volume/payload
available, optimum utilisation of capacity and revenue generation. - Supervise
acceptance, handling and delivery of import, export and transfer cargo and
documents to ensure adherence policies and procedures and facilitate optimum
operating efficiency, service and product quality standards. - Ensure optimum
and effective use of resources keep check on OT levels of FTE staff. Ensure at
all times, that the handling of time and temperature and pharmaceutical
shipments demonstrates compliance to the European Union Good Distribution
Practice (EU GDP) requirements. - Supervise inbound and outbound cargo, mail,
courier, special loads movement co-ordinate requirements with designated
responsible representatives of Ground Handling Agent for Ramp Services. -
Ensure and maintain accuracy of information on cargo products in Skychain to
facilitate wide service delivery and planning requirements. - Collate and
process data from various sources into appropriate database. Design, develop
prepare comprehensive range of MIS reports based on the collated data so as to
provide information. Ensure all pre-flight and post-flight documentations are
raised properly and correctly. - Ensure correct procedures and equipment
deployed for acceptance, storage, handling and loading of dangerous goods and
special loads for safety of aircraft, personnel and passenger. - Ensure at all
times, that the handling of time and temperature sensitive/pharmaceutical
shipments demonstrates compliance to the EU GDP requirements.
Qualifications & Experience: - ‎12 Years of Schooling or Equivalent.
Experience: - ‎3+ Years of experience in Logistics or the Air Cargo field.
Knowledge/Skills: - Exposure to implementing procedures and preparing
manuals/guides to support operational activities would be preferable. - Good
knowledge and appreciation of air cargo operational procedures and practical
ability to interpret the Standards and apply the knowledge to suit the
specific business processes globally. - Ability to demonstrable high level of
knowledge and competence in Good Distribution Practice (GDP) acquired through
experience and training. - Should have successfully completed cargo
operational and DGR courses at an advanced level. - Effective communication
(written and verbal) and interpersonal skills to act as a consultant/guide to
network stations as well as other departments in specialised field - Knowledge
of computer application packages, viz. Data base, spreadsheets, word
processing,etc.