Logistics & Fulfilment Coordinator

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Majid Al Futtaim invites you to join us in our quest to create great moments
for everyone, everyday! We are the leading shopping mall, residential
communities, retail and leisure pioneer across the Middle East, Africa and
Asia, serving over ‎560 million visitors a year. For the past two decades, we
have shaped the consumer landscape across the region, transforming the way
people shop, live and play, while maintaining a strong sustainability track
record and the largest mall in the world to attain LEED Gold EBOM
Certification. We have over ‎40,000 team members in ‎15 international markets
representing over ‎100 nationalities - all keeping the customer at the heart of
everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid
Al Futtaim is the destination for you.
Role Purpose:


The key purpose of the role is to maximize supply chain efficiencies, managing
end-to-end fulfillment cycle for online orders. The role identifies ongoing
productivity enhancement in the overall online supply chain process, resolving
order and shipment discrepancies to ensure service goals are met and exceeded.


Responsibilities will include, but will not be limited to the following:


Operations


Financial & Standards

Customer



  • Ensure all orders are accurately processed into Order Entry system and follow through from order booking stage to order closure.

  • Coordinate all orders with various departments such as Finance, IT, Planning, Data Processing, Shipping and Logistics Team in resolving related issues to meet customer requested ship date/ delivery date (CRSD/ CRDD).

  • Maintain delivery slots and ensure deliveries are done as per customer promise

  • Responsible for troubleshooting any concern related to orders fulfilment and delivery

  • Direct and follow-up with incoming and outgoing shipments to ensure prompt delivery to customers

  • Work with and monitor the efforts of partners in the supply chain to ensure smooth operations

  • Responsible for planning and tracking the shipment according to customer requirements

  • Responsible for the preparation of appropriate and accurate reports for upper management

  • Monitor deliveries and ensure customer satisfaction

  • Ensure efficiencies in order fulfillment to ensure there are no delays, minimize lost sale opportunities.

  • Review and analyze work processes to identify process improvement areas.

  • Establish action plan with team on the improvement of processes and procedure.


  • Deal with loss/damage and return goods when required. Provide relevant data and analysis to the operations team throughout the supply chain (Aramex/Shipa/End to End)




  • Build strong partnerships with internal and external customers, while identifying supply chain opportunities that benefit both the customer and business.



  • Serve as the single point of contact for all inquiries related to order management activities while maintaining a cost/service mindset and ensuring effective communication.


KPIs



  • Assist in Managing the logistics cost as per budget and flag any increase/ variance

  • Review/ assess logistics and fulfilment processes every ‎6 months for enhancements and cost saving initiatives


Functional / Technical Competencies



  • Logistics Background

  • Well versed with MS office, ERP, SAP, AX

  • English, Hindi/Urdu is must, Arabic will be added advantage

  • Analytical approach

  • Quick Learner


Behavioural Competencies



  • Leads the Way - Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.

  • Drives Impact - Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.

  • Thinks Customer - Actively listens and demonstrates understanding for customer's stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands "customer first" mindset.

  • Thinks Group - Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.

  • Develops Talent - Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.

  • Fosters Innovation - Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.


Qualifications & Experience


Qualifications / Education
* Diploma or Degree holder
Experience
* ‎1-‎3 years of related business experience
* Experience in Supply Chain is an advantage

ملخص الوظيفة

  • المُعلن : Majid Al Futtaim
  • تاريخ الإعلان : 17/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

دبي
15/01/2023

**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all ou…

دبي
16/05/2022

#### **Job Description** Role consists of managing all logistics related tasks for us. You will work in a small team and report directly to the Director of Logistics. If you are a self-motivated individual who enjoys taking ownership of his/her work and the opportunity to manage our company 's enti…

دبي
09/05/2022

The Role Responsible for overseeing all aspects of supply chain management, ensuring the flow of raw materials and final products from suppliers to retailers and customers. They also manage orders and coordinate stock of materials and equipment to ensure the company has everything needed. As a Lo…

دبي
12/05/2022

Excellent opportunity to work with a leading manufacturing company in UAE. **Roles and Responsibilities listed below are not limited to :** * Purchase requisitions, Store / Inventory & Receiving Operations / Sales Orders/ Deliveries & Work Orders * Collate purchase orders and purchase re…

دبي
08/07/2022

Your new company One of the leading worldwide marketers and suppliers of premium branded lubricants and automotive services that has been on the market for more than 150 years. Your new role You will be responsible for taking over the logistics responsibilities, conducting all the physical…

دبي
28/06/2022

Role The Vehicle Logistics Coordinator will play a crucial role in ensuring smooth vehicle movements to the correct locations, within agreed time frames, whilst balancing costs to ultimately help improve the customer experience and support the Logistics Analyst functions. You will be required to co…

دبي
05/04/2023

Job Req Number: 65352 Time Type: Full Time **Role** DSV Global Transport and Logistics is constantly evolving and expanding with the global market. Working for the world's 3rd largest global supplier of transport and logistics can open many opportunities for you to develop your career on an in…

دبي
21/04/2023

Our interview and selection process is rigorous and intensive. Initial training will take place in Dubai or Istanbul, followed by early field assignment. Talented staff will be given opportunities early in their career to represent the organisation in meeting and interviewing senior figures, offeri…

دبي
27/04/2023

The Logistics Coordinator plans delivery of the order/consignment to the customer/LBP's (local business partner) on-time by fulfilling all purchase order requirements and aligned to compliance and international trade regulations. They must master all processes related to international trade regulat…

دبي
04/05/2023

**Danzas AEI Emirates L.L.C**. is a joint venture between **Al Tayer Group and DHL Global Forwarding**. It 's the market leader in Freight Forwarding and Logistics in Dubai. The brand name is taken from the original Danzas Company, now rebranded as DHL Global Forwarding, which was established in…

Language: English