Operations Executive

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

At DB Schenker, you are part of a global logistics network that connects the
world. A network that allows you to shape your career by encouraging you to
contribute and truly make a difference. With more than ‎72,000 colleagues
worldwide, we welcome diversity and thrive on individual backgrounds,
perspectives and skills. Together as one team, we are Here to move.
Purpose and Main Tasks
* Ensure the accurate and timely movement of airfreight, freight to- and from specific locations within the service standards agreed with the Customer and as per instructions provided by the Country Customer Management
* Handle all Vendor facing communication and shipment related internal communication between DB Schenker stakeholders
Accountable
* Provide routing instruction to Origins based on the Shipping Instructions received from Country Customer Management
* Capture Customer Booking in TANGO and assign to Origin office (if applicable)
* Activate and/or create Consol House, B2B and Handover shipment in TMS (TANGO)
* Verify data entry quality and request corrections from Origin (if applicable)
* Monitor transshipment and update ETA and transshipment details (if applicable)
* Update shipment arrival information in TMS (TANGO)
* Coordinate with branches on RIW and CRR Leg
* Update respective CS on the status.
* Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO)
* Check shipment arrival at GHA and confirm in TMS (TANGO) - RIW
* Manage and resolve invoicing disputes with vendors ( if any)
* Request update from/with MDM Team (Master Data Management) as applicable
* Send 'Arrival Notice' to Consignee (Sender shown as "Customer Management")
* Provide "Change Advice" to Consignee - as applicable
* Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")
* Confirm self-pickup details in TMS (TANGO) - as applicable
* Determine optimal vendor, routing, and price for trucking based on Country Customer Management recommendation or as per agreed vendor matrix
* Provide delivery instructions to trucking vendors
* Send delivery details to Consignee - as applicable (Sender shown as "Customer Management")
* Confirm delivery and complete Capture POD in TMS (TANGO)
* Continuously monitor shipment pickup status at GHA/HUB (Container Freight Station)
* Continuously provide storage details to Customer Management
* Prepare outgoing invoice and inform Country Customer Management to proceed with on-time invoicing
* Cross-check all cost accruals in TMS (TANGO) and ensure all applicable charges are included on the invoice
* Ensure that all accrued costs have corresponding revenues in TMS (TANGO)
* Ensure each file Profit + Loss statement shows a profit and escalate "Loss" file information to Country Customer Management Team - as applicable
* Escalate invoicing discrepancies to Country Customer Management
* Timely and accurate completion of activities in TANGO
* Ensure compliance with Customer specific KPI's - as applicable
* Receive and/or upload relevant Vendor documents to TANGO (ODM)
Responsible
* Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and decreases operating expenses
* Promote a paperless, digital office environment utilizing all modern communication methods and electronic tools provided by DB Schenker
* Support a positive, attractive working atmosphere and office environment
Informed
* All general management guidelines, processes and developments of importance to the operational execution of airfreight freight products
* All airfreight related guidelines, processes and developments of importance to the operational execution of ocean freight products
* All KAM/Sales related guidelines, processes and developments of importance to the operational execution of airfreight freight products
* All IT related guidelines, processes and developments of importance to the operational execution of ocean freight products
Required skills
* Ability to multi-task
* Effective communication skills and professional communication etiquette
* Fluency in written and spoken English
* Perform well under pressure
* Strong computer (Windows PC) skills
* Typing skills (at least ‎30 words per minute)
* Decision-making and problem-solving skills
* Ability to prioritize and manage time
* Attention to detail and accuracy
* Organizational skills
* Must work well within a team

ملخص الوظيفة

  • المُعلن : -
  • تاريخ الإعلان : 19/12/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

دبي
11/06/2022

The Role We are seeking for a candidate to take up the role of an operations executive. The duty times and working days are: 9am-6pm (Mondays- Fridays) The job role includes: - Review of documents to match customs requirements - Pass BOE as per requirement - Preparation of Gate Pass - Updating in…

دبي
17/05/2022

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and …

دبي
29/06/2022

Company Description We are the ROI Agency. We blend data, technology and brilliant specialists to scout out new opportunities, solve complex challenges and grow our clients' businesses. Zenith is part of Publicis Media, one of four solution hubs within Publicis Groupe, and has offices within Pub…

دبي
26/04/2023

**Job Description** **Job Title: Operations Executive** **Reporting To: Operations Manager** **Job Responsibilities:** * Collaborate with the team to locate shipments and assist other operations * Coordinate with ground force, customer and internal teams * Communicate with interna…

دبي
17/01/2023

**Role** The Operations Executive monitors a ship schedule and its status before arrival at the ports, the delivery and re-delivery notices for ships and arranges for freight / hire payments. He liaises with charterers and owners, and conducts negotiations with a view to addressing differences and …

دبي
03/02/2023

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and h…

دبي
20/02/2023

**ROLE DESCRIPTION** **_Title:_** **_Code:_** _Operations Executive_ _TBA_ **_Role Holder (if currently filled):_** **_Role archetype_** _Individual Contributor_ **_Division/Department_** **_Grade/Level_** _Shopping Malls - Property Management - Mall …

دبي
25/02/2023

Company Description Publicis Media is one of the four solutions hubs of Publicis Groupe [Euronext Paris FR0000130577, CAC 40], alongside Publicis Communications, Publicis Sapient and Publicis Healthcare. Led by Steve King, CEO, Publicis Media is comprised of five global brands, Starcom, Zenith, …

دبي
20/03/2023

0-2 years of experience in analytics/warehouse operations/Distribution centers Excellent analytical, data proficiency and problem solving skills Excellent communication skills **Knowledge of following tools:** SQL, Advanced Excel, Macros Ability to multi-task – manage multiple sites simulta…

دبي
09/06/2023

The Role **Responsibilities include:** • End to end management of the related parties for order completion • Coordination with the supplier and the customer for the execution of all aspects of the trade • Manage the documentations involved for letter of credit, cargo loading & discharge operatio…

Language: English