Operations Executive

Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United Arab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than ‎35,000 employees across more than ‎20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over ‎200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organization to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day

Overview of the role:
To support business by maximising approvals of auto finance deals (brokerage)
and In-house lending & lease deals by following stipulated processes and
guidelines.
To coordinate and ensure that accurate operational procedures are being
maintained in the administration of:
* Pre-screening and account / entity creation
* Bank placements
* Bank follow-ups and updates
* LOI/LPO validation
* LAN generation & AECB scoring
* Contract issuance

What you will do:
* Focal point of contact for all business parties involved in the Auto finance/Lease transaction. i.e. between panel Banks/Hertz/HO In-house and dealership
* Data validation alongside documentation check at the onset of deal submission by the Business team
* Basic credit parameters check before submitting the deal to the Bank/Hertz/IHF
* Ensure Turnaround time is tracked and maintained as per stipulated SLA
* Follow up with Bankers and AFF credit team for feedbacks on each deal
* Communicate feedbacks accurately to the Showroom managers for their subsequent action
* Track and Record Showroom manager errors
* Communicating the MISs to the respective authorities for further actions
* Conducting hygiene checks on MISs to ensure accuracy
* Ensure all products and sales processes are following UAE regulators and AFF guidelines
* Recording data in systems and other data sheets as required by business and Management
* Knowing basic outline of credit policies of all partner banks & AFF
* Challenging the Bankers for declines and any additional documentation requested over and above the basic
* Validating the LOI and LPOs received from the Banks
* Issue loan agreements for PLOAN, IHF and Lease products
* Feedback on process gaps, bank policies and showroom requirements to be communicated on regular basis to Operations Manager
* Tracking and recording Lease deal details in the Lease Tracker
* Generating Lease Agreement and Annexure for the customers upon Approval from Hertz
* Following up and recording data until the vehicle is delivered
* Checking documents for personal loans
* Create LAN for PL
* Communicate the requirements and final feedback on the deal to the showroom manager
* Pre-screening of documents before DOA takes decision
* Track and Record the deal under Personal Loan MIS
* Ensure the completed pack of Personal loan is submitted to Showroom Accounts Team
* Emirati Staff Auto Advance(ESAA) document validation and co-ordination with sales team
* Assist the Head Office Authorities with any Project requirements \
* Evolving together with the growing and changing organisation

Required Skills to be successfu:
* Understanding of Auto Sales Processes (dealer level).
* General understanding of Auto industry.
* Outstanding interpersonal, facilitation and presentation skills.
* Languages Fluent English. Arabic would be advantage.
* Ability to maintain a good Tracking system on applications for better management of business.
* Effective in setting priorities and scheduling activities.

What equips you for the role:
Education :University graduate
At least ‎1-year experience in a retail/consumer banking environment either in
outdoor sales, or in back-office sales/ops coordination functions, or retail
credit functions.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim
Automotive is an industry leader with presence in ‎10 countries across the
Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution,
manufacturing, leasing and aftersales, and we are firmly established as the
regional representative of some of the world 's most iconic automotive brands:
Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the
boundaries on innovation, quality standards, and value-added service across
our vast universe of customers - right from motoring enthusiasts to fleet
operators to contractors. Our mission is to become the leader in custom-made
mobility solutions by delivering nothing less than world-class omni-channel
experiences.
We channel our local expertise and global trust to deliver one of the most
comprehensive portfolios of mobility products and solutions, from passenger
cars to SUVs, electric vehicles to high-performance motorbikes, commercial
vehicles to industrial & construction equipment.
What keeps the company moving forward is a ‎9000-member strong team, with
inspiring possibilities for growth, throughout the career path. This is Al-
Futtaim Automotive and we empower talent to move forward.