Office Manager

Job Description

An Exhilarating Opportunity

Are you ready to be part of our Trailblazing FIVE Tribe that's setting the
Gold Standard in Hospitality? FIVE Hotels and Resorts is seeking a bold and
innovative individual who's passionate about creating unforgettable, Next-
Level experiences for our guests and other 'FIVERs'. Famed for its high-
energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome
of daring glamour, and includes these famous luxury lifestyle destinations:

• Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai's #‎1 rooftop club.


• An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the world's most-reviewed hotel on Booking.com. With ‎269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.


• Switzerland's ultimate entertainment hotspot, FIVE Zurich's luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE's hallmark musical stylings.


• Ready to launch in Q4 of ‎2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique 'Vibe at FIVE,' it will offer ultra-luxe, eco-conscious residences for luxury aficionados.
  
  The Team

'FIVERs' are cultured yet chic, confident yet self-effacing, and work hard to
play even harder. As a FIVE Tribe Member, you'll personify the distinct 'FIVE-
Styled Vibe' and use it to create Insta-Perfect experiences for our guests
that keeps them coming back for more. If you dream of being surrounded by
like-minded individuals who share your passion for delivering unforgettable
moments that last a lifetime - then look no further.

The Candidate

Your outstanding communication, leadership, and organisational skills enable
you to be a natural self-starter. You're a creative and critical thinker that
implements hand-crafted solutions, which set new standards of excellence. You
have an eye for detail and execute tasks with precision and finesse. Your
outgoing and approachable nature enables you to connect with other 'FIVERs'
and key stakeholders, ensuring their Journey at FIVE is nothing short of
sensational.

So, have the best time ever by joining our Executive Office as Office Manager
to deliver exceptional experiences across our award-winning lifestyle
destinations. Jump on board and unleash your potential in an exciting and
buzzing environment that will take your career to new heights!

Sustainable Indulgence at FIVE

FIVE is a leader in sustainable luxury living and hospitality, with its UAE-
based destinations being the first and only hotels in the UAE to obtain the
International Renewable Energy Certificates (I-REC) for achieving ‎100%
renewable electricity for ‎2022. The company's science-meets-styled
'Sustainable Indulgence' ethos has led to a completely LEED Platinum-certified
operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah
Village are also ‎3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only
LEED Platinum hotel in Switzerland, achieved an impressive ‎84 Points under
LEED v4's BD+C and ID+C rating system, making it one of just five hotels
worldwide to receive Platinum Certification. FIVE illustrates its commitment
to making 'Sustainability without Compromise on Luxury Living' central to its
future vision and FIVE LUXE, which is ready to launch in Q4 of ‎2023, is
already on track to acquire LEED Platinum (BD+C). These achievements highlight
FIVE's comprehensive and committed scope of sustainability strategy permeating
operations, governance and community.

An Equal Opportunity Employer

The FIVE Tribe represents over ‎70 nationalities across its over ‎1500
employees. FIVE is committed to hiring a diverse and inclusive workforce as an
equal-opportunity employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 10th on the Great Workplaces in the UAE ‎2023
list of Large Organisations, the FIVE Tribe is more than a group of people
working together - it is a family bonded by common values and goals,
celebrating people, culture and diversity.

Key Responsibilities

• Drafts and prepares exquisite Employment Contracts, ensuring meticulous Compliance with legal and regulatory requirements, encompassing essential terms and conditions such as job title, responsibilities, compensation, benefits, and termination clauses.


• Facilitates a Next-Level Onboarding Process for new FIVE Tribe Members joining FIVE 's Head Office Team, curating a sensational experience and elevated 'Vibe at FIVE.'


• Manages the Offboarding Process with a personalised touch, including Exit Interviews and all necessary paperwork.


• Processes the monthly Payroll for Head Office FIVE Tribe Members, meticulously calculating salaries and deductions with a Detail-Oriented Approach.


• Collaborates seamlessly with Finance and Accounting Departments to ensure the timely disbursement of salaries.


• Manages Leave Requests, approvals, and maintains impeccable leave records utilising FIVE's Human Resources Hub.


• Administers and tracks the Leave Allocation for each FIVE Tribe Member, including vacation, sick leave, and other types of leave.


• Coordinates Travel and Visa Arrangements for FIVE Tribe Members, including flight bookings, hotel accommodation, transportation, visa appointments, applications, and processing.


• Ensures Adherence to Travel Policies and manages travel expenses with a 'FIVE-Star' Flair.


• Provides specialised Support for Top Management's Travel Requirements, curating a lavishly planned Itinerary, Executive Airport Services, and VIP Accommodation reservations.


• Arranges and supports Management's input into Committees and Meetings through the preparation and dissemination of relevant documentation, always maintaining a 'FIVE-Style' approach.


• Drafts Agendas, takes meticulous Minutes, and notifies FIVE Tribe Members of any Actions that need to be taken, with Industry-Leading Efficiency.


• Serves as the primary Point of Contact for Head Office FIVE Tribe Members regarding Human Resources-related queries, concerns, and leads Resolutions with a 'Can Do!' Attitude.


• Provides Guidance and Support on Human Resources policies, procedures, and any FIVE Tribe relations.


• Delivers expert Assistance to 'FIVERs' who are utilising FIVE's Boundary-Breaking Human Resources Hub.


• Liaises with Senior Team Members and other Departments to ensure a Boundary-Breaking Service is received, showcasing a Remarkable Approach to Service Delivery.

**

Requirements
What We 're Looking For**

• A minimum of ‎2 years of experience as an Office Manager with a Luxury Hospitality Brand, in a high-volume environment.


• Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint and Outlook.


• A Proactive Nature with a meticulous Eye for Detail, complemented by the ability to Multitask effectively in a Fast-Paced Environment.


• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.


• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.


• Find creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.


• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.


• FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.


• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).


• A hands-on attitude, fuelled by a 'Can-Do!' Spirit.

**

Benefits
Unmatched 'FIVER' Benefits**

• Immerse yourself in the dynamic and exhilarating 'FIVE Vibe,' where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.


• Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.


• Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.

Department Name
Executive Office
Industry
Hospitality
Work Experience
‎1-‎3 years
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
‎337-‎1500