Department Description:
Corporate and Institutional BankingCIB offers a wide range of highly
specialised services to more than 3000 client groups These include multi
nationals local corporates public sector entities and financial institutions
We design solutions that are tailor made for all the business needs of our
clients These solutions are supported with customized services in the areas
where they could need our support
Brief Description:
The role holder manages the executive office and ensures that top level
executives are provided with necessary support services
The role holder manages a team of support staff members involved in providing
administrative and secretarial support The role
requires planning and managing the office budget and other resources assigned
The role holder interfaces with top level executives
and officials within and outside the organization
Detailed Description:
The role holder manages the executive office and ensures that top level
executives are provided with necessary support services
The role holder manages a team of support staff members involved in providing
administrative and secretarial support The role
requires planning and managing the office budget and other resources assigned
The role holder interfaces with top level executives
and officials within and outside the organization
Job Requirements:
1Key Results
Resource Management Plan and manage the
resources required for the executive office
Performance Measures
Office Costs Actual Vrs Budget
2Key Results
Administrative Support Ensure provision of all
administrative and secretarial support required by the
GM and executives
Performance Measures
Quality of support
3Key Results
Customer Feedback
GM Meetings Plan the arrangements required for the
GM and Executive meetings and execute them
effectively
Performance Measures
Problem Free Record
4Key Results
Customer feedback
Interface Management Maintain cordial working
relationships with top level internal and external
executives and officials
Performance Measures
Complain free record
5Key Results
Customer feedback
Problem Resolution Proactively deal with problems
on behalf of the executives and resolve them in a
timely way
Performance Measures
Problem free record
Problem resolved
5Key Results
Continuous Improvement Recommend
improvements for better utilisation of resources and
smooth management of the executive office
Performance Measures
Improvements made
Performance Measures
Value delivered
Additional Details:
Experiences
Technical vocational qualification with atleast 12 years of
stretching experience
Knowledge Skills
Operational Procedures
Oral Communication
Written Communication
Language Proficiency
Behavioral Competencies
Decisiveness and Judgement
Information Seeking Customer Service Orientation
Interpersonal Understanding
Organisational Sensitivity
Concern for Quality
Personal Organisation
Organisational Commitment
Qualifications
AS Mentioned in the JD
Primary Location : United Arab Emirates-Dubai-Dubai - Deira, Baniyas
Road, Enbd Head Office
Job : Secretarial
Organization : Management
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : May 31, 2022, 7:44:58 AM
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