Talent Development Officer(Job Number: TAL000026)
Description
* Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines.
* Foster brand awareness and customer service among staff through targeted training sessions and development programs.
* Administer employee's performance and development programs in coordination with the Performance Management Department and provide line managers with the necessary support on the matter
* Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture.
* Monitor and record training activities and programs' effectiveness for training delivered in own area
* Research and coordinate with external training providers when needed in order to outsource training Programs.
* Keep track of training costs and participate in the preparation of reports in order to justify expenditures.
* Specific for Regional: Participate in developing and implementing managerial training programs for the region in line with the yearly learning and development strategy and approved budget.
* Specific for Regional: Support country trainers in the implementation of various group training initiatives, coach and follow-up on meeting set objectives and standards
* Specific for Regional: Analyze various organizational HR performance indicators such as employee turnover, performance appraisals results and other and suggest a training action plan in coordination with local HR.
Qualifications
* Bachelor's Degree in Human Resources, Psychology, or Business Administration; MBA in related field is a plus
* 4-5 years of experience in a similar filed with a minimum of 2 years in a supervisory role or consultancy experience
* Fluency in English
* Proficiency in MS Office
* Change and Adaptability: level 2
* Communication Skills: level 3
* Planning and Organizing: level 2
* Customer Focus: level 3
* Decision Making: level 2
* Developing and Motivating Others: level 2
* Driving and Achieving results: level 2
Primary Location: United Arab Emirates-UAE, Dubai
Schedule: Full-time
Unposting Date: Ongoing
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