Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United Arab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than 35,000 employees across more than 20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organization to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day
Overview of the role:
Responsible for selling Spare Parts and Accessories to wholesale Parts
customers.
What you will do:
* Managing and achieving Parts sales target according to plan & Developing Parts sales volumes in his designated area.
* Actual financial report
* Receive customer enquiries. Assist wholesale account customers in selecting required Parts or Accessories in friendly, professional and efficient manner. Advise the customers on benefits of using genuine Parts
* Parts Operations Management
* Ensure that the quotations, sales orders and application of customer discounts or special prices are performed as per the standard operating procedures.
* Punctuality
* Follow-up on Parts back-orders so that customers receive timely information on the status of back-ordered Parts and ensure that such parts are delivered to the customer on the promised date.
* Timely Reporting
* Warehouse Management & Operations, need to check the consignment accuracy with all the related document before shipment. As Per Process & Compliance Per Al Futtaim Values
* Ensure customer complaint/s are addressed within the minimal time and customers are given the value for their spending.
* Repeated sales - increase in the sales
Required Skills to be successful:
* Minimum 5 - 7 years' work experience in automotive or equipment spare parts especially Heavy Commercial Vehicles, industrial products & Construction Equipment's
* Computer Skills: Microsoft Office products. Ability and knowledge of the parts portion of the Dealership Management System and other computer applications to support operations
* Communication: Ability to communicate effectively with customers and company personnel
* Relationship building: Needs to have the ability to build and maintain friendly, warm relationships with customers.
* Must have cross-cultural sensitivity
About the Team:
Reporting to the Parts Manager and working with the sales team plus internal
and external stakeholders.
What equips you for the role:
* Bachelor's degree or diploma in any discipline or equivalent
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim
Automotive is an industry leader with presence in 10 countries across the
Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution,
manufacturing, leasing and aftersales, and we are firmly established as the
regional representative of some of the world 's most iconic automotive brands:
Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the
boundaries on innovation, quality standards, and value-added service across
our vast universe of customers - right from motoring enthusiasts to fleet
operators to contractors. Our mission is to become the leader in custom-made
mobility solutions by delivering nothing less than world-class omni-channel
experiences.
We channel our local expertise and global trust to deliver one of the most
comprehensive portfolios of mobility products and solutions, from passenger
cars to SUVs, electric vehicles to high-performance motorbikes, commercial
vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with
inspiring possibilities for growth, throughout the career path. This is Al-
Futtaim Automotive and we empower talent to move forward.
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