Workshop Manager

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

K archer is the world's leading provider of cleaning solutions with around
‎13,000 employees in ‎70 countries and an innovative product offer for
commercial and domestic customers alike. Renowned for our innovation, over ‎90%
of our products have been developed in the past ‎5 years. We owe this success
to our employees, their skills, dedication, ideas and commitment. Constant
investment in R&D, quality, marketing and design make us a well-known brand
and a most attractive employer to develop your career with. Do you want to be
part of our growth story?


Purpose


The role holder will be responsible for managing the day-to-day operations of
our service workshop ensuring that all repair and maintenance work is
completed to a high standard, while maintaining customer satisfaction and
efficiency standards as per Karcher guidelines.


Your Tasks & Responsibilities



  • Manage the daily operations of the service workshop, ensuring that all repair and maintenance work is completed efficiently and to a high standard.

  • Monitor and manage inventory, ensuring that the workshop has all necessary parts and equipment to complete repairs and maintenance work.

  • Manage customer relationships by building and maintaining strong relationships , ensuring that their needs are met.

  • Conduct quality control checks to ensure that all repair and maintenance work is completed to a high standard.

  • Establish and continuously review the workshop's structure, work flows and job responsibilities to ensure optimal efficiency and productivity.

  • Manage the workshop budget to ensure we have a profitable Service operation.

  • Follow-up and ensure committed service and delivery times are met.

  • Monitor technicians' performance and productivity on a regular basis.

  • Provide training and support to staff, ensuring that all technicians have the necessary skills and knowledge to complete their work to a high standard.n.

  • Market and sell the workshop services, maintenance agreements, parts, accessories and consumables.


Your Qualifications & Skills



  • Bachelor's degree in Mechanical or Electrical Engineering

  • ‎5 years of hands-on experience in workshop repair and operations with ‎2 years of leadership experience managing a team of technicians

  • Strong technical knowledge and expertise in maintenance and repair of cleaning equipment

  • Ability to work well under pressure

  • Excellent interpersonal skills, customer-centric and proactive with the ability to build and maintain strong relationships with customers and employees

  • Excellent English communication skills (verbal and written), Arabic is a plus

  • Proficiency in MS Office, knowledge of SAP and CRM is a plus

  • Valid UAE driver's license


Contact


Nadia Ramadan
Karcher FZE
[email protected]

ملخص الوظيفة

  • المُعلن : Alfred Kärcher SE & Co. KG
  • تاريخ الإعلان : 07/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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