Road Freight Specialist (Jeddah)

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over
‎520,000 employees in more than ‎220 countries and territories. DHL Global
Forwarding, Freight (DGFF) is the Group's air, ocean and road freight
specialist. We offer standardized transport as well as highly specialized end-
to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are seeking for Road Freight Specialist (Jeddah). In this
role, the successful candidate is to process road freight shipments.

Key Responsibilities

Customer
* To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
* To process customer and customs documentation within a required timeframe in accordance to third party and local requirements i.e. customs, trade law, carriers
* To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
* To manage and monitor all parties within the supply chain
* To develop and maintain relationships with suppliers and customers
* To prepare specific customer reports whenever required
* Timely & amicable settlement of customer issues
* Support the Head of Road Freight with, negotiation & maintenance of supplier rates and contracts, new/change of systems, directives
* Build and maintain relationships Customs and transporters

Daily Operational
* Receive and accept transport orders from customers
* Book shipment with transporter on time
* Register shipment on internal system on time
* Arrange customs clearance based on customer documentation
* Follow up PODs (proof of delivery) with transporters
* Arrange collection / packing of customer cargo
* Supply carrier with transport order/ instructions
* Send Pre-alerts to customer / destination offices
* Invoice shipment based on estimate or rate agreements
* Supply estimates on customer / sales request

Job Skills

Competence

Competency segment 'Business'
Customer Orientation - Is focused on Identifying and understanding each
customer's needs. Expresses and acts on desire to assist customers in an
efficient and friendly manner.

Business Acumen - Understands business principles and language, including
the fundamentals of finance and profitability. Uses this understanding to
achieve results and to increase the performance and profitability of the
company

Analytical & Decision Making: Makes timely and appropriate choices based on
accurate analysis and experience. Uses sound judgment even in conditions of
uncertainty. Anticipates impact of decisions and plans how to manage risk.

Results Orientation : Continually seeks to accomplish critical tasks with
measurable results. Overcomes obstacles and makes adjustments to achieve
results. Focuses self and others to achieve targets aligned with business
goals.

Competency segment 'Leadership'
Teamwork: Works cooperatively with others to achieve target and objectives.
Accomplishes own tasks in support of team goals and actively offers to help
colleagues. Supports group decisions.

Competency segment 'Personal'
Accountability: Acts responsibly. Can be counted on to keep commitments.
Complies with the intent of policies, procedures and agreements. Builds
others' trust in own professionalism, integrity, expertise and ability to get
results.

Communication: Provides both verbal and written information in a timely,
clear and concise manner. Expresses ideas effectively, adjusting style, tools
and mode to the needs of others. Listens attentively, and summarizes or asks
questions, when needed, to clarify information.

Self-Management: Remains calm, objective and controlled in responding to
urgent or demanding situations. Maintains effective performance under
pressure. Stays positive.

Qualifications & Experience:

Education Level - Must have a Bachelor degree
Experience Level - Minimum ‎1 - ‎3 years working experience in road
freight industry

We offer:
* Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
* Flexible working hours with the possibility of occasionally working from home upon agreement
* Possible further career development
* Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world 's leading logistics provider with
operations in over ‎220 countries. Visit our career site on the web at
https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class
efforts to attract and retain talent by fostering a positive work environment
and encouraging personal and professional development among employees. The
development of talented women in our organization will be a focus for us and
an important part of our DGF Strategy ‎2025.
We aspire to become the undisputed leader in our industry, when people think
of forwarding; we want them to think DGF because we have:
* The largest global network with more than ~‎30,000 passionate employees
* The most efficient processes and fastest response times
* The best solutions and best customer service

Our Vision : The Logistics Company for the World.
Our Mission : Excellence. Simply Delivered.
Our Purpose : Connecting People, improving lives.
Our Values : Respect & Results
Our Goals : Employer, Provider, and Investment of Choice, Living
Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and other
legally protected characteristics.