Helps in managing the daily operational function of the department, assists
and facilitates the flow of work, solving patients' problems, assists in
performing special administrative tasks, plans, and projects in the Medical
Eligibility Services department.
1. Assists the Medical Eligibility and Patient Acceptance Center staff in
solving patient problems and facilitating the daily operation of the
department. Reviews and monitors work in progress and after completion,
ensures that it meets hospital standards.
2. Participates in department activities and adheres to hospital related
policies and procedures and implementation.
3. Communicates and coordinates with management and departments on all
inquiries concerning work in Medical Eligibility and Patient Acceptance Center
4. Helps in collecting data and initiating proposals for modifications and
improvements to maximize the operating efficiency of the department.
5. Assists in processing medical referral activities.
6. Facilitate communications coming from the Royal Cabinet, MOH, GMC, Office
of the Chief Executive Director and facilitate replies.
7. Helps to plan, organize and schedules leaves; evaluates employees of the
department.
8. Helps in distributing the work load between employees and ensures adequate
staffing, monitors employee coverage's during leave of absences.
9. Facilitates communications/letters received from the CEO Office.
10. Helps in the processing of medical referrals.
11. Participates in Self and Hospital quality improvement plans preferred.
12. Follows all Hospital related policies and procedures.
13. Participates in self and others' education, training and development, as
applicable.
Bachelor's degree in Hospital Administration. Or Master's Degree in Hospital
Administration.
Four (4) years of related experience including with Bachelor's Degree. Or two
(2) years for related experience including with Master's Degree.
NA
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