Career Opportunities: Officer, Technical Support IT (12241)

؜ - ؜الكويت ؜ -

تفاصيل الوظيفة

Job Summary/Purpose


Provide technical support for optimum performance of IT infrastructure.


Job Responsibilities



  • Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.

  • Upgrade PC memory, hardware and IT equipment's firmware.

  • Periodic Monthly checkup for Windows, Microsoft Office and Adobe updates at user workstations in assigned locations.

  • Analyze hardware/software problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.

  • Verify availability of barcode identification numbers on new IT equipments and dispatch to respective locations after approval from Senior Group Manager, IT.

  • Update asset records of concerned resource profiles in IT Asset Systems.

  • Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.

  • Maintain IT used /disposal assets per location.

  • Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop.

  • Deploy patches, updates, remove/install programs, force policies as per the management recommendation.

  • Doing preventive maintenance, Cable arrangements, IT equipment's (external/internal) maintenance ex PC, Laptop, telephone, printer etc, and IT room cleanliness as per IT ISO QMS standardization.

  • Provide required specification of IT equipment's equipped with latest technology.

  • Maintain shift/amendments of the IT equipment's inter/intra locations

ملخص الوظيفة

  • المُعلن : Al-Sayer Group
  • تاريخ الإعلان : 21/12/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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