Attend and deliver error-free vehicles to customers with complete explanations
of features, and documentation and give away promotional gifts thereby
ensuring the highest level of customer
satisfaction.
1. Daily inspection of completed Retail PDI units and arrange fixing of
number plates before customer arrival.
2. Report Errors/Rejections to Supervisor, Vehicle Delivery. Follow up with
PDI and Recheck after correction.
3. Fill the Joint inspection Sheet/Hand over Sheet from PDI to Delivery
Center for each completed unit.
4. Confirm with Data Entry that number plates have been fitted and vehicle is
ready for delivery.
5. Ensure all the units are parked and organized in proper lines in the
Delivery Center at all times and before closing.
6. Inform the customer (through telephone calls) on the vehicle delivery
status and schedule (Day, Timings, Contact Staff etc).
7. Explain to the customer vehicle features, navigation, entertainment
center, cruise control, steering wheel controls, USB, Bluetooth and additional
accessories.
8. Issue and activate T-connect package for customers.
9. Confirm that the customer has understood all the vehicle features and
benefits, maintenance, and warranty conditions.
10. Ensure number plate, chassis and documents all match during the delivery
process.
11. Immediately report any problems or dissatisfaction from the customer to
CR Representative/PDI/ Supervisor, Vehicle Delivery.
12. Maintain company Dress code and discipline.
The information contained in this Job profile is the property of Al- Sayer
Group. It must not be copied or used for commercial or other purposes without
prior written consent of the Management of Al-Sayer Group.
**Job Summary :** Manage sales activities of Commercial Vehicles brand or more in order to achieve sales targets, turnover, profit, market share growth and customer satisfaction index. **Responsibilities :** 1\. Visit key account customers to stimulate interest in establishing or expanding C…
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