Team Leader

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

About the role



  • Acting as 1st level of escalation.

  • Incident audit and monitoring.

  • Generating internal and external reports.

  • Supervision of the team to ensure compliance.

  • Contriving initiatives and other administrative tasks as per job requirements.

  • Reference & coach for tools.

  • Maintain data integrity and challenge common discrepancies.

  • Responsible for the new-comers ramp up/coaching.

  • Governance of incident and crisis management.

  • Managing ad-hock tasks assigned by the upper management.


About you



  • Excellent customer service skills

  • Interpersonal and communication skills.

  • Time management.

  • Ability to work under pressure and deal with multiple tasks.

  • Problem solving skills.

  • Language skills


**Additional information


**


Department


Customer Services & Operations


Contract


Regular

ملخص الوظيفة

  • المُعلن : Orange
  • تاريخ الإعلان : 28/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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Language: English