Service key account manager

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

At Tetra Pak we commit to making food safe and available, everywhere; and we
protect what's good - protecting food, protecting people, and protecting the
planet. By doing so we touch millions of people's lives every day. And we need
people like you to make it happen.


Job Summary



  • Main interface for key or regular customer accounts on the service business and all technical matters incl. quality.

  • Applies value selling to grow the service business in profitable way based on deep knowledge of customer operations and needs.


What you will do



  • Manage customer relationship from a service perspective through a structured communication approach

  • Understand customer needs through proactive continuous customer diagnosis

  • Create, implement and follow-up service account plans in alignment with customer and KA team

  • Create, implement and follow-up quality plans per account in line with customer and KA team

  • Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts

  • Manage internal interfaces and customer to assure efficient delivery of service and quality account plans

  • Support resolution of technical issues by being responsible for communication with customer and issue driver

  • Be an integrated member in the KA team, driving the service business as a part of a system supplier approach


We believe you have



  • ‎5 years of experience about Customer relationship management and Sales Experience Technology industry

  • University Bachelor in Engineering/Business or equivalent
    We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

  • A culture that pioneers a spirit of innovation where our industry experts drive visible results

  • An equal opportunity employment experience that values diversity and inclusion

  • Market competitive compensation and benefits with flexible working arrangements


Apply Now
If you are inspired to be part of our promise to protect what's good; for
food, people, and the planet, apply through our careers page at
https://jobs.tetrapak.com/.
This job posting expires on 4th October, ‎2022.
If you have any questions about your application, please contact Gizem
Dogan

ملخص الوظيفة

  • المُعلن : Tetra Pak
  • تاريخ الإعلان : 20/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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