6/14/2022
Job Type: Full Time | Experience needed: 1-3 Years of experience | Career
level: Entry level | Vacancies: 1 open position
Location: Cairo, Egypt Category: I.T
Qualifications:
* BS degree in Information Technology, Computer Science or equivalent.
* 1 - 3 years of experience in providing help desk support.
* English Fluency.
* Hands-on experience with Windows OS, mobile devices and other tech products.
Responsibilities:
* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
* Respond to queries either in person or over the phone or via remote access.
* Diagnose issues with computer software, peripherals, and hardware.
* Run software diagnostic tools and physically inspecting hardware systems.
* Installing or changing software and operating system to fix issues.
* Remotely accessing hardware or software for users to make changes and fix problems.
Special Requirements:
He will be located in Badr warehouse so it is preferred that his address is
around the area or close to it.
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