Help Desk Support

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

The Role
* Serve as the initial point of contact for employees seeking technical assistance via the ticket system, phone, or email, and ensure timely resolution based on the daily priority list. - Adhere to and implement the company's data security rules. - Ensure security measures and upgrades are applied to desktops and laptops, keeping them up to date. - Perform remote troubleshooting using diagnostic techniques. - Test the compatibility of new programs with existing programs to evaluate system potential. - Diagnose and resolve server software or application faults (e.g., antivirus, Microsoft Office, etc.). - Maintain an inventory of all IT equipment, software, and license users.
Requirements
* ‎1-‎2 years of experience in a similar field. - Preferred CCNA Certification. - Preferred N+, A+ Certification. - Basic network troubleshooting skills are essential. - Ability to handle tasks under pressure.
About the company
Real Estate Development and Investment

ملخص الوظيفة

  • المُعلن : gulftalent.com
  • تاريخ الإعلان : 29/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

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Language: English