Technical Support / Help Desk

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Job Information


Field
Infrastucture
Field / Area
Support Services
Industry
Retail
Salary
‎6250
Work Experience
‎1-‎3 years
City
Cairo
State/Province
AI Qahirah
Country
Egypt
Zip/Postal Code
‎11311


Job Description



  • End User Device Support.

  • Troubleshooting Network connectivity problems (LAN, WAN, WiFi).

  • Support Application (Outlook, Printing, Scanning…).

  • Hardware Support (Printers, MFP, Desk Phones…).

  • Installation & configuration of a company's hardware operating systems and applications.

  • Maintenance and monitoring of computer networks and systems.

  • Diagnosing and solving hardware or software faults.

  • Testing and evaluating new technology.


**


Requirements**
* Bachelor's Degree .
* ‎1-‎3 years of experience working in an ITIL based environment.
* Experience with Microsoft Active Directory, DNS, DHCP.
* Experience with PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android).
* Experience with Client PC connectivity - Ethernet, TCP/IP, and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
* Experience with antivirus desktop security products, and common support tools and applications.


**


Benefits**
*
Medical Insurance
* Social Insurance

ملخص الوظيفة

  • المُعلن : MigrationIT
  • تاريخ الإعلان : 10/01/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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