Location : Egypt, Cairo
Job category : Customer Service Representative (CSR)
Language : French
Transcom Worldwide is one of the leading global customer experience companies,
supplying local and global clients in multiple markets. With our global
footprint and forward-leaning customer experience solutions, we serve our
clients via different channels like voice, chat, social media, etc.
An exciting opportunity with this dynamic and fast-growing business awaits the
right candidate in the role of Team Leader.
Join our Transcom Family as a Team Leader.
Job Description:
Professional qualifications/Specific knowledge:
## **About the role** * Acting as 1st level of escalation. * Incident audit and monitoring. * Generating internal and external reports. * Supervision of the team to ensure compliance. * Contriving initiatives and other administrative tasks as per job requirements. * Reference & coach fo…
## **About the role** * Acting as 1st level of escalation. * Incident audit and monitoring. * Generating internal and external reports. * Supervision of the team to ensure compliance. * Contriving initiatives and other administrative tasks as per job requirements. * Reference & coach fo…
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. An exc…
J ob Purpose * * he CBE have inaugurated the Customer and Competition Protection Sector in 2019, with the purpose of leading banks to the best practices in this area through banks' internal Customer Protection Function. * P provides a quarterly report to the CBE covering a thorough analysis…
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