Customer Service Representative

؜ - ؜الرياض ؜ -

تفاصيل الوظيفة

Requisition Number


EMEA09864


Employment Type


Full-time


Location


Riyadh


What Is It Like To Work at Zimmer Biomet

At Zimmer Biomet , we believe in The Power of Us , which means that we
are stronger together. We are committed to creating an environment where every
team member feels included, respected, empowered, and celebrated.
Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in
a Fast-growing International Business, And a Competitive Remuneration
Package

* Possibility to grow, develop, and be promoted within a Team
* Friendly, warm and creative atmosphere
* Healthy, inspiring, and international work environment
* Ongoing coaching and talent development
* Access to future career opportunities
* Hybrid work model
* Competitive reward packages
* Annual bonus
* Social and CSR events
* Wellbeing initiatives


What You Can Expect

The Customer Service Representative is responsible for delivering a high
quality of service to all internal and external customers ensuring customers '
orders are sent in an efficient and timely manner to achieve customer
satisfaction while complying with the company's policies & procedures.


How You Create Impact


  • Receive, prepare, and record all required information

  • Process customer orders on SAP

  • Monitor open orders daily and make sure they are shipped

  • Follow up on all open orders

  • Ensure return credits are processed accurately and in a timely basis

  • Make sure customers' Master Data is well kept on SAP

  • Maintain good customer relations by efficient handling of orders/queries either by telephone, mail, fax or e-mail

  • Liaise with marketing, operations and demand control to make sure orders are delivered on time and in full

  • Identify customer needs and ensure the company is represented in a business-like manner at all times

  • Prepare the required report to make sure correct visibility is given to management


What Will Make You Stand Out


  • Bachelor's Degree in Business, Economic Science or Equivalent.

  • A minimum of ‎3 years of Customer Services experience in a similar sector


What Will Make You Successful


  • Experience in Windows Office Software, SAP eligible

  • Fluency in English and Arabic, both spoken & written.

  • French is a plus

  • Analytical skills to analyze the open order and foresee/plan future tasks

  • Strong coordination skill

  • High level of communication capacity with all parties

  • Organized

  • Detail oriented

  • Solution driven

  • Able to work under pressure

  • Meet deadlines


Who We Are

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our
team members are part of a company with a heritage of leadership, a focus on
shaping the future, and a mission dedicated to alleviating pain and improving
the quality of life for people around the world
.
Looking to make an impact? Join us and make a difference.
Learn more about us by visiting zimmerbiomet.com

ملخص الوظيفة

  • المُعلن : Zimmer Biomet
  • تاريخ الإعلان : 15/12/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الرياض
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

الرياض
16/11/2022

Requisition Number EMEA09549 Employment Type Full-time Location Riyadh ##### **Who We Are?** **Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated…

الرياض
15/09/2022

#### **Requisition Number** EMEA09549 #### **Employment Type** Full-time #### **Location** Riyadh ##### **Who We Are?** **Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a…

الرياض
24/10/2022

A leading Medical Devices company is actively recruiting a **Customer Service Representative** to be based in **Riyadh, Saudi Arabia.** **Due to Saudization - this role is open to Saudi Nationals only.** **Please note that you must meet all the criteria set out below for your application to be cons…

الرياض
24/10/2023

### **Job Description** **General Overview:** Our client, a large well-established Insurance company is looking to hire a Customer Service Representative to join their team in Riyadh, KSA. The successful candidate will be responsible for resolving complex inquiries for clients and customers and …

الرياض, منطقة الرياض
20/01/2024

Job Responsibilities: \- Responding to and addressing customer inquiries via phone, email, and live chat \- Providing information and assistance to customers regarding our products and services \- Recording and following up on customer complaints, working towards their resolution \- Providi…

الرياض
29/04/2022

The Customer Service Representative is responsible for delivering a high quality of service to all internal and external customers ensuring product orders are sent in an efficient and timely manner to achieve customer satisfaction while complying with the company's policies & procedures. ##### **Pr…

الرياض
20/04/2023

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We…

الرياض
20/07/2022

Requisition Number EMEA08825 Employment Type Full-time Location Riyadh ##### **Job Summary** The Customer Service Representative is responsible for delivering a high quality of service to all internal and external customers ensuring product orders are sent in an efficient and timely manner…

الرياض
13/02/2023

Role Title Distributor Customer Service Representative Location Saudi Arabia - Riyadh Rewards Competitive salary and comprehensive benefits on offer Summary At Smith+Nephew, we believe in our products. We believe that through innovation, development and supporting our customers and pa…

الإسكندرية
14/05/2022

You're now applying on job, Please send real and updated information. **Job Code:** #CSR05 **Type:** full-time **Responsibilities:** * Resolve customer complaints via phone, email, and social media. * Attracts potential customers by answering product and service questions * Maintains cust…

Language: English