Key Account Manager

Certified as a Top Employer; KONE is dedicated to a better world of work and
exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest
standards of quality and efficiency from the team putting our people first and
creating a workplace that nurtures collaboration, diversity, growth, and
wellbeing.
KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase
through direct presence in ‎12 countries and more than ‎60 distributor markets
within the region. To complement our growth plans, New Equipment Sales is
considered to be a strategic priority for our business.
We are looking for an energetic and enthusiastic Key Account Manager to be
based in Riyadh, Saudi Arabia. In this role, you will lead and develop
mutually beneficial relationships between KONE and customers which are
strategic or nationally/locally important. You will proactively identify
solutions that add value to our customers.
This is a unique opportunity to join a team of professionals who thrive to
drive offering and sales development strategies and share best practices. If
you feel you have what it takes and can add significant value to this role and
department then apply for this exciting opportunity!
What will you do?
* Proactively develop and create customer relationships in your area of responsibility
* Ensures customer satisfaction and solve complaints with the rest of the KONE team
* Document and maintain the customer and contact information
* Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside current customer base
* Accountable for finding customer needs and KONE 's solution matching with those needs
* Responsible for pricing using the approved tendering tools
* Validate that the contents of the contract are in line with the negotiation process outcome
* Maintain full information of opportunities, tasks and visits, while keeping CRM up to date
Are you the one?
* Bachelor Degree preferably in engineering
* Minimum ‎5 years ' experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management
* Experience within the same or similar industries working with developers, main contractors and consultants
* Ability to interpret and analyze customer needs
* Passion for sales, with a proven track record and a strong customer focus
* Futuristic approach and passionate about new technologies and digitalization
* Excellent English communication, presentation, and negotiation skills. Arabic is preferable but not a must
Successful candidates will be invited to complete an automated video
interview. Please check your e-mail regularly to be able to submit within the
assigned time frame.
At KONE, we are focused on creating an innovative and collaborative working
culture where we value the contribution of each individual. Employee
engagement is a key focus area for us and we encourage participation and the
sharing of information and ideas. Sustainability is an integral part of our
culture and the daily practice. We follow ethical business practices and we
seek to develop a culture of working together where co-workers trust and
respect each other and good performance is recognized. In being a great place
to work, we are proud to offer a range of experiences and opportunities that
will help you to achieve your career and personal goals and enable you to live
a healthy and balanced life.
Read more on
www.kone.com/careers