Executive Administrative Assistant

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees,
people who share a single focus and are inspired to provide exceptional
service. Be part of a cohesive team with opportunities to build a successful
career with global potential.
About Four Seasons Hotel Riyadh:
Call one of Saudi Arabia's most prestigious addresses home. Share a leisurely
brunch with important guests and host memorable meetings in our cosmopolitan
oasis. Inside the soaring Kingdom Centre tower, you'll be met with exceptional
views and contemporary cuisine along with Arabic hospitality, elevated with
Four Seasons highly personalized service.
Executive Administrative Assistant
Four Seasons Hotel Riyadh at Kingdom Centre is looking for Saudi
Nationals.
Main Duties:
‎1. Perform administrative skills such as typing, filing, copying, opening and
sorting mail, coordinating appointments for Senior General Manager and answer
telephones according to Four Seasons standards.
‎2. Prepare written correspondence on behalf of Senior General Manager and
potential other Division Heads for approval.
‎3. Compile monthly guest comment analysis and ensure proper distribution of
results.
‎4. Handle travel arrangements and reservations for managers and VIP guests.
‎5. Maintain a clean, neat and organized work area and file storage system.
‎6. Work harmoniously and professionally with co-workers and supervisors.
‎7. Maintain master list of donations made to charities on behalf of the
hotel.
‎8. Complete all payroll records for proper signature.
‎9. Handle complaints in the absence of the Senior General Manager and inform
as to action taken and follow up required.
‎10. Maintain stationery supplies for Executive Office.
‎11. Assist with Glitch follow up to guests on behalf of Executive Office.
‎12. Maintain policy and procedure manuals; update and distribute as
necessary.
‎13. Complete accounting paper work when handling invoices and coordinate
correspondence with third parties on behalf of superiors.
‎14. Assist with Annual Purchase Orders and other files requiring the General
Manager's approval and signature.
Standard Duties:
‎1. To provide a friendly and professional service that always exceeds guest's
expectation.
‎2. To implement action plans to correct problems identified in operations
surveys such as LQA and Employee Surveys.
‎3. Requires knowledge and the ability to operate computer equipment including
word processing and spreadsheet software plus other systems (i.e. Opera,
Windows, Bayan payroll and analysis reports etc).
‎4. To accept responsibility for the health safety and welfare of all areas of
the department, guests and employees and to respond properly in any hotel
emergency situation.
‎5. To safeguard guests and employees with knowledge and application of health
and safety, accident prevention, fire drills and first aid.
‎6. To attend and participate in all management meetings and events as
directed by the Senior General Manager and to attend functions either social
or business to develop relationships with the community and support the sales
process.
‎7. To ensure you read the hotel's employee handbook and have an understanding
of and adhere to the hotel's rules and regulations and in particular, the
policies and procedures relating to Fire, Hygiene, Health and Safety.
‎8. To undertake other duties and responsibilities which, while outside the
normal routine, will be within the overall scope of the position.
‎9. To report for duty punctually wearing the correct uniform/attire and name
badge.
‎10. To maintain a high standard of personal appearance and hygiene and adhere
to the hotel and department personal appearance standards.
‎11. To comply with local legislation as required.
‎12. To maintain good working relationships with your colleagues and all other
departments through working by The Golden Rule.
‎13. To respond to any changes in the department as dictated by the needs of
the industry, company or hotel.
‎14. To be flexible and extend job duties to carry out any other reasonable
duties and responsibilities within the job capability as assigned, including
redeployment to alternative departments/areas if required, to meet business
demands and guest service needs.
‎15. To deliver the very best employee experience developing all of its
elements: uncompromising quality, unstinting dedication, attention to details,
personal attention, outstanding service, enduring culture, shared sprit and
abiding ethic.
We look forward to receiving your application!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs