Lead - Customer Experience

؜ - ؜الإمارات ؜ -

تفاصيل الوظيفة


  • Deliver on all aspects of UI/UX design, from strategy to execution of complete development process, including ideation, brainstorming, design, testing, and launch.

  • Lead development of customer journeys, user flows to enhance the usability of existing and new products.

  • Cross functional collaboration with product owners, business analyst and project managers to understand user requirements.

  • Work with end customers to understand detailed requirements, user behaviour and accordingly design complete user experiences in line with the customers needs and vision.

  • Serve as the custodian and maintain Dubai Trades digital branding guidelines ensuring coherency across the digital portfolio

  • Provide support and guidance to UX officer ensuring high quality deliverables

  • Create high fidelity prototypes for user testing.
    Job Specification


Essential

Bachelor's degree in a related Business Administration


Desirable

experience within both the customer services and systems . Strong
communication
Highly responsible, self-motivated individual, capable of performing
effectively under pressure .

ملخص الوظيفة

  • المُعلن : DP World
  • تاريخ الإعلان : 28/02/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

new القاهرة
02/12/2022

**Janssen NEMA is recruiting a Customer Experience Lead for NEMA to be located in Cairo, Egypt.** Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and servic…

القاهرة
25/10/2022

* Experience defining requirements and using data and metrics to generate business insights. * Bachelor's degree in Engineering, Mathematics, Statistics or similar quantitative discipline. * 2-5 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Da…

دبي
13/04/2023

### **Minimum qualifications:** * Bachelor's degree or equivalent practical experience. * Experience in IT infrastructure and cloud native application development. * Experience in leading delivery teams, migration, implementation, or managed service operation of technology service engagemen…

الإسكندرية
16/07/2022

**Job Description:** Sutherland is seeking a detail-oriented and reliable person to join us as a Lead - HRSS Generalist. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, …

new القاهرة
15/09/2022

Job Description Sutherland is seeking a detail-oriented and reliable person to join us as a Lead - HRSS Generalist. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we…

دبي
09/02/2023

Job Purpose: Job Purpose Define our leadership genome and develop leaders who will take us into the future. Job Outline - Design, execute and manage a suite of leadership solutions that build capability and capacity of our frontline, emerging and executive leaders. - Deliver enterprise-wide leaders…

دبي
08/07/2023

Job Purpose: At Emirates, we believe in developing our employees, and through our Leadership and Talent team based in our global hub in Dubai; we are constantly innovating to ensure our talent reaches it potential. Our Leadership and Talent team within wider Learning and Talent makes this possible …

الرياض
01/06/2022

**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and des…

الرياض
01/04/2023

Description Middle East Customer Service – Supervisor (Calls and Email Team) CSR Supervisor will be responsible for handling escalation and complaint calls He/She would need to partner with teams across for smooth working of the customer service team CSR Supervisor would be responsible for …

دبي
19/04/2023

Job Description : Diageo Global Travel brings Diageo's international portfolio of alcoholic and non-alcoholic brands to consumers in travel retail. Travel retail represents the unique shopping spaces and duty free options active in airports and dedicated duty free sites all over the world. Global T…

Language: English