Business Development Manager

Job Purpose: The selected candidate will be responsible for Business
Development by researching, analysing, implementing, facilitating and
monitoring new business/product opportunities. Establishing as well as
maintaining market position by ensuring a seamless execution of the business
development lifecycle for the assigned business unit / department. Proactively
close business and drive revenue. Responsibilities: Plan - Plan and implement
market launches, product roadshows, promotions, marketing related events,
seminars, mailings and call campaigns for respective segments in respective
markets to increase brand awareness and presence in the market; - Collate and
analyse business / client requirements from the marketplace and collaborate
with relevant internal partners to create solutions tailored to exceed client
expectations. Using an understanding of market trends and customer growth
plans, design solutions that meet short to long term needs; - Present and
communicate on a regular basis, the various products and services offered to
customers (existing and prospective) at all levels. This involves presenting
the sales deck, product positioning against competitive products, and doing
first level hands on demo of the products. Deploy - Support the strategic
business plan to implement and manage revenue streams and the commercial
business development relationships to support additional revenue streams.
Effectively cross-sell opportunities with other products and services
generating other sources of auxiliary revenue; - Manage, organise and conduct
research activities and analysis of new markets and products to recommend
opportunities that will lead to additional revenue streams. This needs to be
supported by a high-level business case and detailed SWOT analysis after
studying industry trends, market gaps, demand and supply, and feedback from
clients or partners. Lead - Manage contracting and set-up of operations prior
to launch; working with internal / external teams to ensure the right product
and marketing collateral ready to be successful in the market; - Work
collaboratively with relevant stakeholders to develop an overall plan in order
to maximise opportunities and generate sales; - Gather/analyse complex
business or client requirements from the marketplace and collaborate with the
relevant teams to deliver customised solutions where appropriate. Execute -
Utilising a detailed understanding of the customer base and market trends,
work with clients to scope online auxiliary revenue opportunities by tapping
into online intelligence to provide a series of products and services that are
attractive to the customer; - Regularly research online competitors? products
and service offerings, identify valuable online features and analyse new
possibilities in order to enhance the department products to match market
needs; - Carry out regular pricing comparisons between benchmarked world-wide
travel websites to highlight areas where products are not competitive. Feed
information to senior management for corrective action; - Undertake detailed
discovery sessions with customers to understand their unique business
requirements, whilst taking into account variance in suppliers and technology.
Review in conjunction with the client drivers, pain points and critical
success factors with solutions defined for a ‎2-‎3 year period, sharing this
internally with other team members with the intent to enhance the customer
experience.
Qualifications & Experience: - Experience in hospitality/holidays - Degree or
Honours (‎12+‎3 or equivalent) in relevant discipline (e.g. marketing, business
management) OR Diploma in a Business Administration/Aviation field - Bachelors
degree holder requires ‎5-‎7 years' experience in commercial/business
development/sales OR Diploma holder requires ‎6-‎8 years' experience in
commercial / business development/sales - Experience in business improvement
concepts, communication plans, business processes and planning, and
performance measurement; - B2B and B2C sales experience; - Knowledge of
aviation/travel industry for B2B & B2C services, processes and automation,
competitor and third-party products and solutions; - Excellent research
capability; - Tech-savvy with the ability to communicate technical product
features and benefits effectively; - Ability to listen, advise, counsel,
influence and negotiate at all levels; - Strong communication and
interpersonal skills; - Analytical, able to identify trends and offer
solutions.