Description
General information: You as a Sales & Order Handling Manager will be part of
Hitachi Energy business based in Abu Dhabi; UAE. You will be taking
responsibility for sales and order execution of transformers within a
designated market in accordance with strategy. Building long term customer
relationships and manage resolution to specific customer needs and issues.
Identify and develop sales opportunities. Responsibilities: Strategy: Planning
and implementing sales strategy, and strategic sales and business development
initiatives, in alignment with BU and Country sales strategy. Sales Targets:
Achieving sales performance targets in respect of both budgets and sales,
project execution in assigned area. Customer acquisition: Identifying
opportunities at existing and potential new customers within defined
geographical area and determines plans for acquisition. Information sharing:
Coordinating the flow of information for sales activities and transactions and
evaluates data to ensure achievement of goals. Monitoring and providing
reports to the Marketing and Sales organization on market intelligence.
Customer relations: Supporting the development of strong relationships with
key customers. Ensuring efficient marketing communications. Offer preparation:
Taking ownership of the tendering processes for the assigned market in
coordination with the bid and proposal department or market manager. Ensuring
appropriate technical and financial aspects of offers including integrity and
trade compliance. Project Execution & cash flow management: Ensuring the
execution of the projects in the assigned area according to agreed terms and
conditions of the contracts in terms of schedule, quality, customer
satisfaction, cost management and on-time cash collection through smooth and
tight communication with supply factories and customers during project
execution of not only contracts signed by the Local BU, but also direct supply
contracts signed by factories with customers. Customer Satisfaction: Ensuring
proper implementation of customer complaint resolution process tool for early
closure of customer complaints. Safety and integrity: Living Hitachi Energy
core values of safety and integrity, which means taking responsibility for
your own actions while caring for your colleagues and the business. Your
background: A bachelor's degree in electrical engineering. 10 years of
experience. Knowledge in sales and order handling activities. Proficiency in
both spoken & written English language is required.
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