Supervisor, Triple Play (SODIC)

؜ - ؜smart village ؜ -

Job details

About the role


Handle the day to day sales and marketing activities related to Triple Play
activities in compounds to increase sales volume and product exposure in line
with the overall commercial strategy.


About you


Education:
* Bachelors degree in Commerce, Marketing or Management.
Experience:
* ‎3-‎5 years of experience in the marketing field.


Skills



  • Strong interpersonal, social, presentation and communication skills.

  • Adaptability and flexibility to meet changing priorities.

  • Ability to solve problems and overcome obstacles.

  • Motivated self-starter, process-oriented with a high attention to detail and sense of urgency.

  • Ability to perform consistently and well under pressure.


Department


Enterprise Line of Business
* Develop & execute a full marketing plan jointly with key accounts according to the business plan and customers needs.
* Build solid customer relationships by understanding the customers needs and expectations.
* Ensure full customer journey is in consistency with the organizations standards.
* Develop improvement plans in response to customer feedback and mystery shoppers exercises.
* Monitor the level and quality of services provided to the customers through the Triple Play shops in the compounds.
* Ensure availability of all Orange products and services inside the compounds.
* Assess customers needs, demonstrate products and provide technical/commercial orientation on the Triple Play products and services.
* Increase the customer satisfaction and create innovative upselling/cross selling tools for Orange Triple Play services.
* Ensure that customer complaints are handled effectively, in a timely manner and in accordance to the company's guidelines.
* Analyze and report relevant market information and news on competitors' products, pricing & market activities as well as product enhancements recommendations in alignment with the marketing management.
* Ensure proper activations execution inside the compounds according to the marketing calendar, business plan and seasonality.
* Propose and recommend direction and plan to aid in retaining customers with B2B & B2C Marketing team.


Contract


Regular

Job Summary

  • Advertiser: Orange
  • Announcement date: 21/09/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: smart village
  • Salary: -
  • Phone number: -

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