Sr. Specialist, Call Center - Triple Play, Customer Care

؜ - ؜smart village ؜ -

Job details

About the role


Handling all the inquiries, requests and complaints of the customers which are
received via inbound/outbound calls or mails in order to fulfill their
requirements within the quality standards of the company and departmental
objectives to maintain company image.


About you


Education:
* Bachelor degree from a recognized university.
Experience:
* ‎0 - ‎2 years of experience in the same function.
* Must be graduated
* Presentable
* Very good English
* Very good communication skills
* Maximum age is ‎28


Skills



  • Very good English and Arabic both spoken and written.

  • Good computer skills.

  • Good knowledge of network.

  • Good communication skills.

  • Customer oriented.


Additional information


Working conditions:
*
Rotational Shift basis ‎8 hours including ‎1 hour break
* Males: work on night shifts
* Females: Maximum till ‎10 PM during winter and till ‎11 PM during summer
* Days Off: ‎2 consecutive days, excluding the weekends.
* Accepted candidates will attend an induction (training before login).


Salary & benefits


Offer includes:
*
Attractive salary
* Medical and Social Insurance
* Mobile Line


Department


Customer care


Contract


Regular

Job Summary

  • Advertiser: Orange
  • Announcement date: 21/09/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: smart village
  • Salary: -
  • Phone number: -

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