The Role
* Respond to all inbound queries and requests from customers via email, WhatsApp, social media, website and telephone - Convert inbound enquiries into assessments or registrations. - Generate customer interest in the services and products by communicating all special offers, promotions, new classes, new subjects and new branches to the customers. - Make outbound calls to leads and requests from customers via email, WhatsApp, social media, website and telephone. Respond to all queries. - Coordinate with the Front Desk of the branches to confirm which teachers can be booked for assessments. Plan the booking of lessons. - Contact all leads and enquiries received, for the pre-opening of new branches. - Meet and exceed all pre-defined targets and KPIs within the set timeframes.
Requirements
* Must have at least 2 years’ experience in the same field Language Preference: - Excellent English communication skills - Must have experience in inbound and outbound calls - Excellent sales experience over the phone
About the company
PARKER CONNECT is the fastest growing Management Consultancy in the Middle
East. We provide world class services such as Executive Search and Consultancy
through our centrally located office in Dubai, United Arab Emirates. Ever
since starting operations, the organization has witnessed rapid growth purely
achieved through firm business relations and quality service delivery. Our
market knowledge in the region put together with quality consultants and
excellent infrastructure has enabled us to build a strong portfolio of clients
which include MNCs and local firms.
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