Support and development of existing service processes in the contact center
Implementation of new processes
Coordination of technical issues, requirements, deadlines for future
projects
Establishing CRI for service processes
Analysis of quantitative and qualitative indicators of service
Preparation of presentations for management
Possessing practical knowledge of describing business processes, their
optimization
Experience in a call center will be an advantage
Knowledge of methods of collection, processing and analysis of statistical
information
Confident command of programs: Excel, Power Point
Compliance with the company 's corporate values
Job Location: Dubai
### **Job Summary** The Representative, Customer Support is responsible for processing Third Party Partners (TPPs) and direct customer orders including accurate backlog management and timely revenue recognition in adherence to the company 's goals, policies and procedures. They will also ensure the…
### **_Job Responsibilities:_** _As a customer advisor in our claims file management unit, you will be called upon to provide support for customers. We are looking for a dynamic person, who has a good team spirit._ _Under the responsibility of the Supervisor, you will have as missions:_ _Take charg…
Full-time Sub Division: Group Operations Division: GCOO ## **Company Description** Now it 's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the…
**Job Description -** ** Order to Cash** * Responsible for the timely execution of Order-To-Cash process for personally assigned customers using SAP. * Contribute in the order handling for all other customers served by the Customer Service Team, whenever needed in a backup role. **Servicing…
**CSR Liabilities** **-** **(** **GRP-37156** **)** **Description** ** Unit Purpose:** Retail Banking focuses on the development and management of high-Net-Worth individual accounts by offering both assets and liabilities solutions. The unit leverages on the skills, knowledge, and expertise of …
Procurement **Your new company** A multinational manufacturing company is seeking for a Customer Service Representative in Procurement and Logistics to be based in their Dubai Office. **Your new role** Liaising and communicating with both customers and suppliers, processing quotations a…
Key Responsibilities * Outline detailed plans related to specific CSR events within PCFC * Ensures the implementation of the CSR Action Plans by communicating, coordinating, following up on actions plans provided by the department * Provides benchmarking inputs by visiting and comparing relat…
Khalifa Business Park, Abu Dhabi, United Arab Emirates Full-time Division: GCOO Sub Division: Group Operations ## **Company Description** Now it 's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking re…
CSR Concept - Online clothing Location - Kuwait City Looking only Female candidates. Looking for Arab nationalities. Hiring immediate joiners with Visa 18 transferable only. INTERESTED CANDIDATES SHARE CV IN WHATSAPP 66981542
**Location** **:** Philippines, Bacolod City **Job category** **:** Customer Service Representative (CSR) **Language** **:** Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Transcom **** Bacolod City site. This rol…