Receives patients or their representatives seeking access to services of
Hospital's. Informs them about Hospital policies and procedures and acts as a
liaison officer between patients and Patient Acceptance staff.
1. Receives and interviews patients or their representatives seeking access
to the services of KFSH &RC.
2. Verifies if patients concerned possess the required documents (Royal
Orders, Medical Reports and other relevant medical iformation, i.e., x-rays,
pathological slides)
3. Verifies patient eligibility and makes sure the patient information sheet
completely filled up
4. Registers, scans all related documents pertaining to the referral in the
electronic referral system and gives instructions to call to inquire about the
outcome of the referral
5. Attends to any inquiries of the public pertaining to the Medical
Eligibility Department
6. Coordinates with other hospital staff regarding patient referrals
7. Participates in Self and Hospital quality improvement plans preferred
8. Follows all Hospital related policies and procedures
9. Participates in self and others' education, training and development, as
applicable
10. Performs other related duties as assigned
Bachelor 's Degree or Associate Degree/Diploma in Hospital Administration, or
other related discipline is required.
One (1) year of related experience with Bachelor 's Degree, or three (3) years
with Associate Degree/Diploma is required.
Saudi Nationals Only.
Receives patients or their representatives seeking access to the services of Hospital's. Informs them about the Hospital policies and procedures. ##### **Essential Responsibilities and Duties** 1\. Receives patients or their representatives seeking access to the services of KFSH &RC. 2\. Acts as l…
Reviews all received cases and thoroughly examines enclosed reports to refer them to the concerned Department. ##### **Essential Responsibilities and Duties** 1\. Discusses received cases with the consultants in and out the Hospitals/ Medical entities to expedite the acceptance process. 2\. Determ…
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The role of the Patient Representative is to attend patients and their relatives in the Hospital to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Hospital. * Greet visitors and patients, determines their needs, c…
Acts to ensure patient satisfaction is maintained. Responsible for responding to patient questions and concerns. Ensures that policies, practices, procedures and Patients' Bill of Rights are followed. ##### **Essential Responsibilities and Duties** 1\. Attends to patients/families and responds to …