Job Number 23045177
Job Category Reservations
Location Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW
ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by
phone, fax, or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee, special rate, and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g., complimentary rooms, employee discounts, travel agent inspection rates,
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since 1937. At Sheraton,
associates create a sense of belonging in more than 400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.
**N º do Cargo** 23045177 **Categoria de emprego** Reservations **Local** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management _A Marriott International e uma em…
**ر قم الوظيفة** 23045177 **ا لتصنيفات** Reservations **ا لموقع** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الوظيفة** Non-Management _ش ركة ماريوت ا…
**N umero de Empleo** 23045177 **Categor ia de Empleo** Reservations **Ubicaci on** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿ Ubicacion remota?** N **¿ Reubicacion?** N **Tipo de Posici on** Non-Management Procesar todas las res…
**Num ero de l'Emploi** 22149472 **Cat egorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situ e a distance ?** N **Mutation?** N **Type de Poste** Non-Management **R e…
**Job Number** 23110097 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** …
**职 位编号** 23067294 **工 作类别** Rooms & Guest Services Operations **地 点** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt 在地图中查看 **编 制** Full-Time **远 程申请?** N **重 新安置？** N **职 位类型** Non-Management **职 位概述** 协助员工加快处理问题付款（例如，处理信用卡的问题）。 跟进和了解客人对相关问题的满意度。通过确认预订，分配客房，并发放和激活客房钥匙，…
**ر قم الوظيفة** 23067294 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الوظيفة** Non-Managem…
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**Posting Date** Jun 10, 2022 **Job Number** 22096994 **Job Category** Reservations **Location** Aloft Abu Dhabi, Abu Dhabi National Exhibition Centre, Al Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Aloft Hotels **Schedule** Full-Ti…