Sales Engineer

Company Description

Doka is a world leader in providing innovative formwork solutions and services
in all areas of construction. The company is also a global supplier of well-
thought-out scaffolding solutions for a varied spectrum of applications. With
more than ‎160 sales points and logistical facilities in over ‎70 countries,
Doka has a high-performing distribution network for advice, customer service
and technical support while ensuring equipment is provided swiftly -no matter
how big the project. Based from its headquarters in Amstetten, Austria, Doka
employs ‎7,400 people worldwide and is a company of the Umdasch Group, which
has stood for reliability, experience and trustworthiness for more than ‎150
years.
As a customer-focused organization, Doka understands that its greatest assets
are its employees, which is why Doka is consistently looking for talented
professionals who are keen to develop their career in this challenging
industry.
Headquartered in Dubai, the Doka Middle East Africa & Asia Pacific (MEAAP)
Area team offers support to the core functions of sales, operations, support,
engineering and HR. Established to offer a versatile network of products,
systems and expertise, Doka MEAAP oversees some of the fastest growing
economies in the world, making it an ideal partner for new and challenging
projects, ranging from major infrastructure development such as metro systems,
bridges and tunnels to energy sector scaffolding solutions. Doka MEAAP is
currently looking to recruit a career driven professional to join its
versatile team in Kuwait. The suitable candidate will be a qualified, natural
team player who can add significant value to this highly dynamic team.
With an expatriate-majority community of around ‎70%, Kuwait's population of
‎4.2 million people is certainly geared towards its current state of growth.
With many living either in or near its capital of Kuwait City, the country's
construction sector has been significantly bolstered by the New Kuwait ‎2035
development plan, which focuses on using the nation's wealth to fuel a range
of new infrastructure projects, perhaps most notably, Madinat al-Hareer or
Silk City. In addition, the country also aims to attract a further $200bn in
FDI from ‎2020 -‎2035. Doka Kuwait is currently looking to recruit a career
driven professional to join its versatile team and support the company's
ongoing national expansion. The suitable candidate will be a qualified and
natural team player who can add significant value to this highly dynamic team.

Job Description
* Present, promote and sell products/services using substantial and reliable arguments to existing and prospective customers.
* Develop and implement the sales strategy
* Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
* Establish, develop and maintain positive business and customer relationships
* Reach out to customer leads through cold calling
* Expedite the resolution of customer problems and complaints to maximize satisfaction.
* Achieve agreed upon sales targets and outcomes within schedule
* Coordinate sales effort with team members and other departments
* As a first contact with customer, observe their needs properly and coordinate with other departments, technical, operation and sales admin to provide most efficient offer.
* Analyze the territory/market's potential, track sales and status reports
* Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
* Continuously improve through feedback
* Gain and maintain a comprehensive knowledge about Doka products and services
* Knowledge about how Doka products and services compare with the competition
* Identify potential customers and projects
* Prepare and present presentations and proposals
* Develop both new and existing accounts and expand business
* Sell and service solutions / products
* Be accountable for all credit interactions with the customer and ensure payment is received in full
* In cooperation with the Head of Sales, produce plans, budgets, forecasts Work towards and exceed sales targets set by the company
* Ensure the number of prospects Visits each month does not fall below the agreed standard
* Ensure there is a full knowledge of all the key customers decision makers and key influencers
* Maintain and update customer records and enquiry status
* Effectively use Doka CRM tool Victori III for daily plan, customer and project information
* Effectively use offer calculation tool Dokacalc to provide Sales Offer within company targeted Contribution Margin (CM).

Qualifications
* Qualification in Civil Engineering.
* Minimum three (‎3) years of formwork sales experience in Kuwait and/or the Middle East with client base
* Excellent knowledge of MS Office
* Excellent verbal and written communication skills in English
* Experience in selling value-added solutions

Additional Information

Skills / Characteristics:
* Highly motivated and target driven with a proven track record in sales
* Ability to create and deliver presentations tailored to the audience needs
* Relationship management skills and ability to receive feedback
* High degree of accuracy
* Understand the construction methodology
* High organizational and planning skills.
* Ability to work under pressure with tight deadlines.
* Attention to details.
* Ability to operate within a team.
* Customer service orientation.
* Excellent selling, communication and negotiation skills