Posting Date Jun 26, 2022
Job Number 22096298
Job Category Administrative
Location Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah,
Saudi Arabia, Saudi Arabia VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since 1937. At Sheraton,
associates create a sense of belonging in more than 400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.
POSITION SUMMARY
Greet persons entering the office, determine nature and purpose of visit, and
direct/escort to destination. Open, read, and prepare answers to routine
letters. Locate and attach appropriate files to incoming correspondence
requiring replies. Take and distribute meeting minutes to appropriate
individuals. Handle and distribute incoming and outgoing mail. Create and
maintain computer- and paper-based filing and organization systems for
records, reports, documents, etc. Transmit information or documents using a
computer, mail, or facsimile machine. Prepare letters, memos, and other
documents using word processing, spreadsheet, database, or presentation
software. Enter and retrieve information contained in computer databases using
a keyboard, mouse, or trackball to update records, files, reservations, and
answer inquiries from guests. Operate standard office equipment other than
computers such as telephone, typewriter, fax, photocopier, calculator, and
electronic peripherals. Document and communicate all guest requests/complaints
to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Speak with others
using clear and professional language, and answer telephones using appropriate
etiquette. Welcome and acknowledge all guests according to company standards,
anticipate and address guests' service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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