Career Level:
Entry Level
Employment Type:
Full time
Function:
Management Information Systems
The job holder is responsible for supporting and maintaining internal computer
systems, desktops, laptops, servers, and peripherals.
S/he also provides Windows desktop applications' technical support and a wide
range of technical services including application troubleshooting and
networking and provides end-user training/assistance when required.
Works closely with different levels of the Technical Support and Engineering
teams, with excellent online documentation and efficient support ticketing
process to end-users.
Bachelor's degree, preferably in Computer Science or Computer Engineering
* 0-2 years of experience
* Technology related certification (CCNA, MCITP, MCSE) is preferred
* Excellent knowledge in Network Management
* ITIL Certified is a plus
* Strong troubleshooting and organizational skills
* Good command English language.
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