This role would suit an Individual who is seeking an exciting new challenge
with zeal to learn and implement new technologies in IT Infrastructure within
the scope of IT Support
* Serve as the principal administrative contact and liaison with IT vendors on behalf of the department.
* Maintain & stay up-to-date with data related to recurring invoice of software maintenance, ISP etc. along with payments based on the PO's
* Maintain & stay up-to-date with the current Hardware and software inventory.
* Coordinate with authorized IT vendors to receive quotes based on IT requirement
* Coordinate to get the technical and financial review completed of proposals/quotes
* Raise the PO in Oracle and coordinate with various departments to get items delivered from the approved vendor.
* Act as link between end users and higher-level support
* Perform Software Testing before releasing to users & work to get the bugs fixed
* Maintain &stay up to date with IT investment budget package from various department &coordinate with concern department to raise IT requisition on time
* Work with HR to coordinate in planning, arranging and delivering the trainings to the staff in order to Improve the skills
* Work to get the user and management feedback on the delivered trainings & take appropriate actions as approved by Management
* Coordinate with procurement department to get items delivered from the approved vendor on time.
* Adhere to Company policy, procedures and the professional code of ethics.
* Perform other related duties as required
* Comply with IT department Cyber Security Strategy
8 years
Bachelor in IT Engineering / Equivalent
IT
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