A IT Engineer with relevant IT Support certification from Microsoft, the role
would suit a IT
Engineer who is seeking an exciting new challenge with zeal to learn and
implement new
technologies in IT Infrastructure.
EU Support
* Experience in End users support related issue
* Firm grasp of how the web works, networking, and software product
* Experience in End Point protection policies.
* Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
* Resolving escalated customer complaints without the need for team lead intervention
MS Exchange
* Strong understanding and experience with user level MS Exchange support Network Administration
* Experience in managing and troubleshooting networking devices (Switches, Routers, Concentrators, Load balancers).
* Hands on experience in managing Servers (Windows/ Unix/Linux), Backup Management,
* Disaster Recovery, File servers, Antivirus management.
Security
* Hand on experience in supporting Sophos firewall UTM.
* Experience in supporting users remotely and at the site who are connected through VPN setup (Site to Site and Policy based VPN), Web security gateways and spam firewalls
Technical Certification:
* MCDST or CompTIA A+ or CCNA/CCNP (mandatory)
* VMware Professional (preferred)
IT Support Engineer
Bachelor of Science in Computer Science / Information Technology
**إ سم الجهة:** **ToYou** **م سمى الوظيفة الشاغرة:** **Technical Support Specialist** **م جال العمل:** تقنية المعلومات \- الشبكات [ **ع رض كل الوظائف في هذا التصنيف** ] **م كان الوظيفة:** أبها \- منطقة عسير **ت اريخ الإضافة:** 24/05/2023 **ا لمهام والوصف الوظيفي:** Role responsibi…
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