Internal Communications Officer SC10, Cairo

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WFP celebrates and embraces diversity. It is committed to the principle of
equal employment opportunity for all its employees and encourages qualified
candidates to apply irrespective of race, colour, national origin, ethnic or
social background, genetic information, gender, gender identity and/or
expression, sexual orientation, religion or belief, HIV status or
disability.

TERMS AND CONDITIONS

Job Title
Internal Communications Officer

Type & Level of contract
Service Contract - SC10

Duty Station
Regional Bureau Cairo (RBC), Cairo, Egypt

Duration of contract
‎1 year

Unit/Division
Internal Communications & Engagement

Report to
Head of Internal Communication & Engagement

Note: This position is open to Egyptian nationals/citizens only.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian
agency fighting hunger worldwide. The mission of WFP is to help the world
achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure
that no child goes to bed hungry and that the poorest and most vulnerable,
particularly women and children, can access the nutritious food they need.
WFP's Regional Bureau for the Middle East and Northern Africa (RBC), based in
Cairo, Egypt, provides strategic guidance, policy/technical support and
direction to WFP operations and activities in ‎16 countries: Algeria, Armenia,
Egypt, Iran, Iraq, Jordan, Lebanon, Libya, Moldova, Morocco, State of
Palestine, Syria, Tunisia, Turkey, Ukraine and Yemen. These country offices
aim to assist roughly one-third of all of WFP's beneficiaries (approx. ‎30
million) in some of the most critical humanitarian emergencies of our time.
RBC is also active in the 'Changing Lives' side of WFP's mandate, helping
national governments and local communities improve nutrition, livelihoods,
school feeding, social protection, climate and disaster risk reduction and
other programmes that build resilience and support development.

WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤
Make a difference, the world will notice.
We are driven by our mission to fight world hunger and feed people 's dreams
of a brighter future.

GLOBAL COMMUNITY
Build bridges that unite people across the world.
Being part of a global, diverse and multicultural community like WFP, will
continuously expose you to new ideas and perspectives.
How we deliver our mission in a deep respect for personal and cultural
differences and close collaboration between every member of our global team,
will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES
Unlock possibilities you never thought you'd find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE
Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you 're unlikely to find in
many other organizations.

Join us to make a difference
Watch this video to know more about us!!
Link: https://www.youtube.com/watch?v=3mzGbaRAhz8 &feature=youtu.be

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

The Internal Communications Officer will report to the Head of Internal
Communications and Engagement to ensure timely and consistent communication
and engagement between all staff within the RBC and region.
The incumbent will independently lead on the improvement and development of a
range of communication channels, including Yammer, WFP's social enterprise
platform, ensuring it is fully embedded into daily working life and it
provides an effective two-way flow of information with employees.
The incumbent will further develop other communication channels such as RBC
Central, our regional intranet, which will enable employees to connect to and
access information more easily, share knowledge and experience, and feel more
engaged in what is going on across the whole of RBC and the region.
The incumbent will have responsibility for developing an engaged community of
employee groups both in person and online, promoting a positive workplace
culture by communicating outcomes of our Global Staff Survey (GSS) Action plan
and leading implementation of Respect+ campaign.
The incumbent will have responsibility for aligning the global and regional
internal calendar and content plan for internal communications in line with
strategic and operational requirements.

KEY ACCOUNTABILITIES (not all-inclusive)

• Develops, maintains and updates an appropriate work plan for RBC internal communications, which implements the Transformation communications strategy across RBC and Country Offices, in order to maintain and enhance the visibility and reputation of WFP in the region, and support staff engagement activities, ensuring alignment with WFP strategy. Supports change management process and in collaboration with management and external learning & development experts, builds capability of senior leadership on leading organizations through transition.


• Plans, manages and evaluates internal communications campaigns that favourably impact the views and behaviours of staff, leaders and managers in order to support WFP's strategic direction and promote positive workplace culture.


• Produces communications collateral and be an innovative, dynamic and creative content generator across multiple platforms and channels, with the goal of conveying the desired message to targeted audience(s).


• Defines an internal social media plan for Yammer and Intranet for RBC and the region which ensures that internal comms is commuted to employees in a clear, timely and effective manner.


• Tracks and analyses internal communications and engagement, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.


• Establishes clear communication action plans, schedules, milestones and calendars to support internal comms that help culture, drive engagement and deliver results.


• Plans and executes regular engagement events which encourage two-way dialogue between management and employees, as well as colleagues in different teams to encourage knowledge sharing.


• Plans for and supports the online and internal communications activities of the five strategic opportunities.


• Leads communication on the Global Staff Survey (GSS) outcomes and initiatives, facilitates engagement with management and staff and assists with roll-out of Respect+ campaign for bureau


• Conducts regular surveys and use website metrics to measure staff's satisfaction as well as know their needs with regards to internal communications tools and services.


• Oversees the management of the design, production and curation of WFP visibility materials for internal use.


• Builds capacity in region on all aspects of internal relations communication, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact.


• Coordinates and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to leadership and management teams.


• Manages junior communications team members, develops work plans, monitors performance against objectives and ensure appropriate development to enable high performance.


• Other as required.

DELIVERABLES

• RBC internal communications on Transformation strategy


• An intact internal communications plan and calendar with key messaging and channels


• Communicating RBC's GSS outcomes


• Driving engagement on internal communication channels

STANDARD MINIMUM QUALIFICATIONS

Education :
Advanced University degree in Journalism, International Relations, Public
Relations, Communications or other relevant field, or First University degree
with additional years of related work experience and/or trainings/courses.

Work Experience :
* At least ‎5 years of relevant post graduate professional experience in communications.
* Experience in specialised internal communications practices and its application to all activities
* Experience in managing small teams of staff with related areas of expertise in the delivery of innovative communications projects
* Experience in providing support in leading projects and input into function policies

Knowledge & Skills:
* Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees.
* A team-player who can work well independently and within a matrix team structure and has great interpersonal abilities.
* Proactive and highly organized, with strong time management and planning skills.
* Able to meet tight deadlines and remain calm under pressure.
* Is technology savvy, with a working knowledge of MS tools.
* Ability to work harmoniously with people of different national and cultural backgrounds.
* Knowledge of WFP's corporate culture, the United Nations and the UN system in general is desirable.

Languages :
Fluency in spoken and written English and Arabic.

DEADLINE FOR APPLICATIONS

Interested candidates are invited to submit their application no later than
Saturday, ‎17 September ‎2022 (‎11:59 PM Cairo Time).

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All employment decisions are made on the basis of organizational needs, job
requirements, merit, and individual qualifications. WFP is committed to
providing an inclusive work environment free of sexual exploitation and abuse,
all forms of discrimination, any kind of harassment, sexual harassment, and
abuse of authority. Therefore, all selected candidates will undergo rigorous
reference and background checks.
No appointment under any kind of contract will be offered to members of the
UN Advisory Committee on Administrative and Budgetary Questions (ACABQ),
International Civil Service Commission (ICSC), FAO Finance Committee, WFP
External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other
similar bodies within the United Nations system with oversight
responsibilities over WFP, both during their service and within three years of
ceasing that service.