Identify existing and potential customer needs and provide them with the basic
information on all Bank’s products & services.
Achieve assigned targets through promoting, selling and cross selling the
bank’s products and services to existing and prospective customers to achieve
the preset sales budget.
Handle all the customers ’regardless of their segment requests/inquiries
related to their accounts, products and services in a professional manner and
ensure resolving them efficiently within the set TAT
Carries and handles efficiently custody items, keys as per custodian matrix
and relevant policies and procedures.
Ensures that all customers’ profiles are updated through applying the KYC
principle (Know Your Customers)
Analyze portfolio performance statistics to better understand customer
behavior and plan for future activities in addition to providing insights and
recommendations for the Retail Products Team
Review daily inflows / outflows of the assigned portfolio to retain clients
and avoid losing funds.
Introduce and promote alternative service channels to customers through
explaining the relevant features of the online service and encourage them to
use it to improve their journey perception about other banking services
Follow all relevant approved policies, and procedures and monitors adherence
so that work is carried out in a controlled manner.
Follow the day-to-day operations related to the Branch to ensure continuity of
work
Comply with all relevant CBE regulations, banking laws, AML regulations and
internal EG Bank policies and code of conduct to maintain EG Bank’s sound
legal position and mitigate any potential risks
* **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Identifies customer needs and fulfils it with proper bank's products or services * Handles customers' requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up…
* **JOB PURPOSE** The Customer Relationship Officer is responsible for marketing and selling the bank's products and services through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles…
* **JOB PURPOSE** The Customer Relationship Officer is responsible for marketing and selling the bank's products and services through direct and cross selling techniques while maintaining a high quality service. In addition to developing relationships with customers and ensuring that their profiles…
**Job Purpose** To provide consistently an excellent service to all PRB customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service. **Main Responsibilities** * Adopt an open and effective communication style and to act as a s…
#### **Job Description** * Provides excellent customer service, delivering service to customers that is synonymous with the consumer brand experience being promoted by the Bank. * Establishes the identity of the Bank customer and facilitates the filling in of all the Customer Identification Pro…
#### **Job Description** * Provides excellent customer service, delivering service to customers that is synonymous with the consumer brand experience being promoted by the Bank. * Establishes the identity of the Bank customer and facilitates the filling in of all the Customer Identification Pro…
**JOB PURPOSE** **The Retail Customer Relationship Officer is responsible for marketing and selling the bank 's products and services through direct and cross selling techniques to individual customers while maintaining a high quality service. In addition to developing relationships with indi…
#### **Job Description** * Attends weekly meetings and is assigned Ministries, Government, or Public related Institutions and Agencies to target, other general work, and provides Team Leader an update on all accounts and their status as well as new marketing or P&S ideas. * Identifies and prepa…
**Date:** May 18, 2022 **Location:** Kuwait **Company:** AL AHLI BANK OF KUWAIT ## **Reports To** Branch Manager ## **Job Purpose** Manage relationships with customers through handling queries and marketing/selling products ## **Generic Accountabilities** ## **Specific Accountabilities** * Sales …
Al Ain Branch, Abu Dhabi, United Arab Emirates Full-time Division: Corporate and Commercial Banking Group Sub Division: Commercial Banking ## **Company Description** Now it 's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shakin…